Responsibilities:
- Deliver instructor-led training (online/offline) on:

- Networking fundamentals (TCP/IP, DNS, DHCP, Routing, Switching)

- System administration (Windows/Linux)

- Cloud concepts (IaaS, SaaS, PaaS, AWS, Azure basics)

- Helpdesk tools (Jira, ServiceNow, ticketing systems)

- IT support & troubleshooting techniques

- Design and update training content, labs, and assessments

- Guide students through hands-on labs, simulations, and project work

- Assess learning outcomes through assignments and mock interviews

- Provide mentorship and one-on-one support to bridge learning gaps

- Coordinate with program coordinators to monitor progress and feedback

- Robust understanding of:

- OSI and TCP/IP models

- Networking hardware (routers, switches, firewalls)

- IP addressing, VLANs, SubnettingCloud fundamentals (AWS / Azure preferred)





- Virtualization and remote desktop tools

- Working knowledge of: - Linux/Windows system admin basics - ITIL processes & ITSM tools (e.g., ServiceNow) - Basic scripting (Bash/PowerShell) is a plus

- Bachelor's degree in Computer Science / IT / Networking (preferred) Relevant certifications like: - CCNA / Network+ - AWS Cloud Practitioner / AZ-900 - CompTIA A+ / ITIL Foundation (plus)

- Minimum 2+ years of experience in: - Industry-based network/cloud support roles, OR - Prior teaching/training experience in IT infrastructure domains

- Strong communication & classroom facilitation

- Patience, mentoring ability, and student engagement

- Curriculum adaptability & learner-centered teaching

📌 Trainer | Networking Trainer | IT Support Trainer (Chennai)
🏢 Jero Technologies
📍 Chennai