Job: Business Applications Support

Organization: Business Applications

Schedule: Full time

Employee Status: Regular

Job Type: Permanent contract

Responsibilities

- A strong and proven knowledge in BASIS architecture
- Should have robust experience in SAP ECC, PO, SOLMAN, CLOUD ALM and SAP hana administration
- System Stability & Performance: Monitor and maintain day-to-day SAP application stability; perform preliminary analysis on performance degradation, dump analysis, and provide application-level fixes.
- Interface & Communication Management: Troubleshoot IDoc processing failures, manage and configure RFC destinations, and monitor message flows within SAP PI/PO (including L2 issue analysis).
- Experience in system DB refresh and kernel upgrades

- Transport Management System (TMS): Oversee transport movements, analyze and resolve stuck transports, and ensure smooth transport sequencing across the landscape
- Printer management (install, modification, troubleshooting etc.)
- SAP batch job management (create, modify, monitor, troubleshooting etc.)
- PO monitoring and troubleshooting from basis perspective (inflow/outflow messages)
- Cloud & ALM Integration: Manage Google Cloud Platform (GCP) configurations purely at the ECC application level for integrations, and maintain SAP Solution Manager (including enabling and configuring system monitoring).
- Optimization & Continuity: Perform database object archiving for memory optimization
- Operational Automation: Leverage scripting or automation skills to streamline routine Basis checks, transport movements, or monitoring tasks as we shift toward AI-driven IT operations
- SAP marketplace management (S-user account creation, OSS connection, diagnosis etc.)
- Conduct/coordinate DRP drill with outsourcer
- Support for internal/external audit

Authorization Management




- Authorization Troubleshooting: Conduct L2 analysis on user authorization failures and security-oriented issues raised by the business.
- Outsourcer Coordination: Act as the internal bridge with our security outsourcer (who owns role creation/modification tasks) by providing them with analyzed requirements and subsequently moving the resulting security changes through the transport landscape.
- Working knowledge and hands-on experience in SAP security management
- SAP user creation/modification
- SAP user lock/unlock
- User role assignment
- Segregation of duty audit(LSF)

SAP project support
- Support Valeo SAP projects in addition to application maintenance

Other
- Strong communication skills to lead and drive drive topics independently
- Monthly dashboard reporting
- Vendor (infrastructure outsourcing) communication and support SAP infrastructure related activities

Skills
- Business Criticality Mindset: Maintain a structured approach to assessing incidents by evaluating their impact on supply chain and operational continuity; prioritize troubleshooting for bottlenecks or IDoc failures based on their urgency to the business.
- Stakeholder Coordination: Exceptional communication skills to gather requirements from business users, translate them into technical briefs, and coordinate efficiently with external outsourcers for L3 fixes.
- Analytical Thinking: A structured approach to preliminary incident analysis knowing exactly when to apply an application-level fix and when to escalate to the infrastructure outsourcer.
- Flexibility for shifts and weekend support

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Engineer - GISOCC Business IS (Chennai)
🏢 Valeo
📍 Chennai