Job Title: Sales CRM Coordinator
Company: Autocracy Machinery Pvt. Ltd.
Location: Nacharam, Hyderabad
Experience Required: 3-8 Years
Industry: Construction / Infrastructure / Heavy Machinery
Employment Type: Full-Time

About the Company::

Autocracy Machinery Pvt. Ltd. is a quick-growing provider of advanced machinery solutions catering to infrastructure, construction, and industrial sectors. We focus on delivering reliable, high-performance, and customized solutions to meet evolving project demands.

Job Overview::

The Sales CRM Coordinator will be responsible for managing, maintaining, and optimizing the companys CRM platform. This role plays a critical part in ensuring accurate data management, supporting the sales team, and improving overall sales efficiency through effective CRM utilization.

Key Responsibilities::

1. Lead Management & Assignment

- Capture and verify all incoming leads in CRM
- Assign leads to sales team based on predefined rules (region / product / priority)
- Ensure zero delay in lead allocation

2. CRM Data Accuracy & Hygiene::

- Maintain complete and accurate data for all leads and deals
- Ensure mandatory fields are filled (source, industry, product, value, etc.)
- Identify and remove duplicate or incomplete records

3. Follow-up & Activity Monitoring::

- Track daily follow-ups for all active leads
- Ensure sales team updates calls, meetings, and status regularly
- Flag and escalate inactive or unworked leads





4. Sales Process Compliance::

- Ensure proper movement of leads through defined stages:
Inquiry Qualification Proposal Negotiation Order
- Prevent stage skipping or incorrect status updates

5. Reporting & Dashboards::

Prepare and share:

- Daily lead status report
- Follow-up pending report
- Weekly pipeline summary

Highlight gaps such as:

- Delayed responses
- Stagnant deals
- Low activity by sales reps

6. CRM System Support

- Support users in CRM usage and issue resolution
- Coordinate with CRM Admin / CRM Lead for improvements
- Assist in testing workflows, automation, and new features

Required Skills & Competencies::

- Strong attention to detail and data accuracy
- Good coordination and communication skills
- Basic understanding of sales processes (B2B preferred)
- Proficiency in CRM tools (preferably Zoho CRM or similar)
- Good Excel / reporting skills
- Ability to follow up firmly with internal teams

Qualifications::

- Bachelors degree (Business, Commerce, Engineering preferred)
- 3-8 years experience in CRM / Sales Coordination / MIS role

Key Performance Indicators (KPIs)::

- Lead response tracking compliance (%)
- Data completeness score in CRM
- Number of inactive / unattended leads
- CRM adoption rate by sales team
- Accuracy of reports and dashboards

Email::[email protected]

Whatsapp::(phone hidden)

📌 Sales Crm Manager (Hyderabad)
🏢 Autocracy Machinery
📍 Hyderabad