Job Description

a) Functional Responsibilities

- Respond to Fusion Middleware-related incidents and problems affecting delivery of services.
- You will Design, Implement, Deploy and support custom functionalities for Oracle Webcenter Imaging and Fusion Middleware apps.
- you will Perform scheduled activities such as upgrades and patches in liaison with other teams.
- Configuring and customising Fusion Middleware 12c applications, including: OHS, Webcenter Imaging, Oracle Enterprise Capture, SOA Suite.
- You will Provide Fusion Middleware SME input to projects both at a design level (including production of HLDs and LLDs) and at an operational level.

b) Internal Relationship Management

- Interact daily with end users and managers in all global regions.
- Develop effective working relationships with EITS/GCSS colleagues around the world.
- Develop and maintain effective working with relationships with other members of the Global Imaging support team

c) External Relationship Management

- Liaise with third party software/support suppliers such as, but not limited to Oracle.
- Interact with suppliers such as Swiss Post and RR Donnelly which process documents for Experian.
- Create/manage Service Requests.

d) Application of Processes, Standards and Measures

- Maintain Experian Service Management documentation and change standards, following the prescribed software development life cycle.
- Provide service meeting Service Level Agreements for incident, problem, and change management.




- Adhere to information security and audit requirements.

The role is intended to function as a Senior role, with responsibilities including:

- Endtoend accountability of the Oracle Imaging platform and related integrations
- Designing and leading complex workflow, imaging, and document management solutions
- Supporting enterprisescale availability, security, audit, and compliance needs
- Independently troubleshooting production issues and driving rootcause resolution
- Partnering with HR, Finance, and IT stakeholders to guide solution design and platform strategy

Qualifications

- Education: Bachelor's degree, preferably IT-related. Must have:
- Weblogic Adminstration
- Fusion Middleware Adminstration
- BPEL/BPM coding
- Proficient in Java and PL/SQL programming languages
- Unix/Linux administration and shell scripting Good to have:
- Advanced Windows Server Environment Knowledge
- Working knowledge of Active Directory
- Administration of MS SQL Server
- Advaced SQL query and scripting knowledge
- Visual Basic programming
- ASP.NET development
- Windows scripting (DOS Batch, Windows Powershell)
- Experience: 10+ years of progressive IT qualified experience
- 6+ years experience with Fusion Middleware Experience providing customer support
- Experience in managing a small remote team (3-5 employees)
- Experience of working with international teams, predominantly UK, US, CR, IN MY.

📌 Senior Consultant - Oracle Imaging (Hyderabad)
🏢 Experian
📍 Hyderabad