Job Description Tele Sales Representative (Captive Contact Center)

Position : Tele Sales Representative

Location: HiTech City, Hyderabad
Work Mode: Work from Office (Captive Contact Center)
Experience: 1–3 Years
Salary: Up to 55,000 per month + Attractive Performance Incentives
Working Days: 6 Days a Week
Reporting To: Team Leader / Sales Manager

Role Overview

We are seeking energetic and customer-focused Tele Sales Representatives to join our captive contact center in Hyderabad. The role involves engaging with prospective customers, understanding their requirements, promoting products/services, and converting leads into sales through outbound and inbound interactions.

The ideal candidate should possess excellent communication skills, a persuasive personality, and a proven ability to achieve sales targets in a quick-paced environment.

Key Responsibilities

Sales & Customer Acquisition

- Make outbound calls to prospective customers from company-generated leads.
- Handle inbound sales inquiries and convert them into successful sales.
- Understand customer requirements and recommend suitable products or services.
- Explain product features, benefits, pricing, and promotional offers effectively.
- Achieve daily, weekly, and monthly sales targets.

Lead Management & Follow-Up

- Follow up with interested prospects and nurture leads through the sales funnel.
- Maintain accurate records of customer interactions in CRM systems.
- Schedule callbacks and ensure timely follow-ups.

Customer Relationship Management

- Build positive customer relationships through professional communication.
- Address customer concerns and objections effectively.




- Deliver an exceptional customer experience throughout the sales journey.

Reporting & Compliance

- Update call outcomes and sales activities in CRM tools.
- Prepare daily productivity and sales reports.
- Adhere to company policies, quality standards, and compliance guidelines.

Desired Candidate Profile

Experience

- 1–3 years of experience in Tele Sales, Outbound Sales, Inside Sales, or Contact Center Sales.
- Experience in Banking, Insurance, Telecom, Healthcare, Education, E-commerce, or Consumer Services will be preferred.
- Fresh graduates with exceptional communication skills may also be considered.

Education

- Graduate or Undergraduate (with relevant experience).

Skills Required

Excellent English communication skills (mandatory)
Strong persuasion and negotiation skills
Sales-oriented mindset with target achievement capability
Customer handling and objection management skills
Ability to work in a high-performance sales environment
Basic computer and CRM knowledge
Positive attitude and strong interpersonal skills

Key Performance Indicators (KPIs)

- Sales Revenue Achievement
- Number of Calls Connected
- Conversion Rate
- Lead-to-Sale Ratio
- Productivity Metrics
- Customer Satisfaction Scores
- Attendance & Adherence

What We Offer

Salary up to 55,000 per month
Attractive Incentive Structure
Fast-Track Career Growth Opportunities
Performance Recognition Programs
Training & Development Support
Employee Benefits & Wellness Programs

Location : HiTech City, Hyderabad

Immediate Hiring

Candidates with strong communication skills, telesales experience, and a passion for customer engagement are encouraged to apply and become part of a high-performing captive sales team.

📌 Tele Sales Executive (Hyderabad)
🏢 Radical Minds
📍 Hyderabad