Key Responsibilities:

The Senior Consultant is expected to lead large scale/complex project(s) executing the following responsibilities:

1. Project Management:

- Collaborate with stakeholders to outline project goals and develop a detailed roadmap, incorporating early design validations.

2. Requirements Analysis:

- Lead agile workshops and interviews to gather precise technical and functional requirements.

- Apply user-centric design methodologies, such as empathy maps, persona creation, and user journey mapping, to deeply understand user interactions and needs.

- Produce detailed user stories and process flows to communicate requirements effectively to technical teams and stakeholders.

- Develop interactive prototypes and high-fidelity mockups for iterative feedback and solution refinement.

- Formulate and test cases from design documents to cover all functionalities and conduct usability tests to confirm solution efficacy and user satisfaction.

- Facilitate stakeholder reviews of test cases to secure early approval, setting a strong foundation for UAT scripts.

3. Solution Design

- Proficiently designing an architecture and functionality to meet business requirements with a focus on user centric design.

4. Solution Configuration and Development:

- Lead configuration and customization of the Salesforce platform based on the requirements to provide an optimal user experience.

- Lead the data migration process from legacy systems to Salesforce, collaborating closely with project teams and data analysts to ensure a smooth transition.

5. Testing and Quality Assurance:

- Validate functionalities against business requirements through test scenario execution.





- Conduct thorough post-migration audits to verify the accuracy and completeness of the migrated data. Work with business users to identify any issues and coordinate with technical teams to rectify discrepancies.

- Conducting and leading unit, integration, and end-to-end testing to ensure functionality, reliability, and adherence to business requirements.

- Execute UAT with stakeholders to ensure the solution meets final expectations and system specifications.

6. Deployment, Transition, and Documentation:

- Responsible for functional configuration deployment and data migration. Create documentation on requirement gathering, business process (creating process diagram, flowcharts, process narratives etc,) using tools.

- Lead adoption through customized training programs, supporting post Go-Live plans for enhanced utilization of new processes and technology.

7. Post-Implementation Review and Iterative Improvement:

- Provide ongoing support after deployment, addressing system issues and optimizing performance.

- Continuously collect user feedback to evaluate solution impact and identify improvement areas.

8. Organization Development:

- Mentorship and Guidance:

-Provide mentorship and guidance to the project, fostering their professional growth and development within the team.





- Growth and Development of Project/ Regional teams:

-Stay up-to-date with the latest trends, technologies, and best practices in the field.

-Lead Continuous improvement of Salesforce development processes and procedures.

- Participate in the hiring process to identify top talent for the projects in the region per the need.

- Support the HR team in performance documentation of project team members.

- Contribution to the COE (Center of Excellence)

-Contribute to the development of COE with relevant deliverables and assets.

- Operational Excellence:

-Maintenance of Salesforce Certifications.

-Required to travel for key project milestones.

-Maintain utilization goals.

What you will bring:

- 7-8 years of experience in a functional role in the IT consulting industry.

- Proficient in designing and implementing functional solutions, workflows, and : processes that meet client requirements and objectives.

- Proficient in facilitating working sessions with key stakeholders and subject matter experts via workshops, interviews, and business process review sessions.

- Proficient in creating documentation on requirement gathering, business process (creating process diagram, flowcharts, process narratives etc,) using tools.

- Proficient in data management concepts and best practices for importing, exporting, and managing data.

- Expert in designing and executing comprehensive test plans and strategies to validate Salesforce solutions.

- Strong communication, interpersonal skills with a user centric approach to problem solving.

- Bachelor's degree and above is desirable.

📌 Senior Consultant - Business Analysis (Hyderabad)
🏢 MTX IT Consulting
📍 Hyderabad