Job Summary

The Front Office Executive is responsible for managing the school's reception and front desk operations while ensuring a welcoming and skilled experience for parents, students, visitors, and staff. The role involves handling enquiries, maintaining records, coordinating communication, and supporting day-to-day administrative activities.

Key Responsibilities

Reception & Visitor Management

- Welcome and assist parents, students, visitors, and vendors in a courteous and professional manner.
- Maintain the visitor register and ensure adherence to visitor management protocols.
- Guide visitors to the concerned departments after obtaining necessary approvals.

Communication

- Handle incoming and outgoing telephone calls professionally.
- Respond to email enquiries and direct them to the appropriate departments.
- Coordinate communication between parents, teachers, and school administration.

Admissions Support

- Attend admission enquiries and provide information about the school's curriculum, facilities, and admission process.
- Schedule campus visits and admission appointments.
- Coordinate with the Admissions Team for follow-ups and documentation.

Administrative Support

- Maintain student, staff, and visitor records.
- Handle inward and outward couriers, letters, and documents.
- Assist in preparing reports, maintaining files, and updating records.




- Support school events, meetings, and administrative activities.

Coordination

- Coordinate with transport, security, housekeeping, and academic teams for smooth front office operations.
- Ensure the reception area is well-maintained and presentable at all times.

General Responsibilities

- Maintain confidentiality of school and student information.
- Perform any other administrative responsibilities assigned by the Management.

Qualifications

- Graduate in any discipline (preferred).
- 1-3 years of experience in Front Office, Reception, Customer Service, or School Administration.
- Experience in a school environment will be an added advantage.

Skills Required

- Excellent verbal and written communication skills in English.
- Pleasant personality with strong interpersonal skills.
- Customer service orientation.
- Proficiency in MS Office (Word, Excel).
- Good organizational and multitasking abilities.
- Professional appearance and etiquette.

Preferred

- Immediate joiners preferred.
- Knowledge of school ERP systems will be an added advantage.

Interested candidates can share their resume at [email protected] or visit the school for a Walk-in Interview between Monday and Friday, from 9:00 AM to 2:00 PM.

Location: Phoenix Greens School of Learning, Kokapet, Hyderabad.

📌 Front Office Executive (Hyderabad)
🏢 Phoenix Greens International School
📍 Hyderabad