This role sits within the Compute Platform Engineering team in PIE, providing the core compute services backing FactSet.dev, FactSet's internal developer platform (IDP). FactSet.io and Kubernetes are FactSet's primary containerized compute platforms, running thousands of apps with large-scale clustered compute resources in FactSet data centers and cloud hyperscalers.
We are looking for a Compute Platform Ops Lead to build and lead a team focused on keeping the running compute platforms in peak condition and ensuring platform users are well supported. You will manage a team of Compute Platform Ops Engineers to provide first-tier support, review and implement component upgrades and make improvements to reduce our operational burdens and optimize incident response.
The position and team will be based in Hyderabad, India.
What Youll Do
- Team leadership and management
- Responding to support requests via chat or tickets
- Planning, testing and executing upgrades and improvements
- Improving platform documentation
- Automating common administrative tasks
What Were Looking For
- Bachelors degree in Computer Engineering or equivalent professional experience
- 5+ years of skilled experience in software engineering
- Strong proficiency in Kubernetes
- The keys skills required are Team management, Technical leadership, Customer support, Incident management, Change management, Release management, Containers
- Additional valuable skills: Systems administration, Software engineering,
- Terraform / OpenTofu, AWS, GCP, Crossplane, MCP, AI tools
Disclaimer : This job posting has been aggregated from external source. Role detailscontentand availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.