Key Responsibilities:

The Consultant is expected to lead large scale/complex project(s) executing the following responsibilities:

1. Project Management:

- Adhere to the Project Planning and timeline, best practices for deliverables and documentation.

- Provide regular status updates to the PMO workstream.

2. Requirements Analysis:

- Work with the team and support energetic workshops and interviews to gather precise technical and functional requirements.

- Apply user-centric design methodologies, such as empathy maps, persona creation, and user journey mapping, to deeply understand user interactions and needs.

- Produce detailed user stories and process flows to effectively communicate requirements to both technical teams and stakeholders.

- Develop interactive prototypes and high-fidelity mockups for iterative feedback and solution refinement.

- Formulate and test cases from design documents to cover all functionalities and conduct usability tests to confirm solution efficacy and user satisfaction.

- Facilitate stakeholder reviews of test cases to secure early approval, setting a strong foundation for UAT scripts.

3. Solution Design

- Work with the team to develop a blueprint that guides the development, implementation, and deployment of the solution.

4. Solution Configuration and Development:

- Configure and customize the Salesforce platform using the latest technology.

- Work with developers on advanced customizations through Apex, Visualforce, and Lightning components to ensure adherence to best practices and optimal user experience.

5. Testing and Quality Assurance:

- Conducting unit tests,



integration tests, and end-to-end testing to ensure functionality, reliability, and adherence to business requirements.

- Validate functionalities against business requirements through test scenario execution.

- Conduct thorough post-migration audits to verify the accuracy and completeness of the migrated data. Work with business users to identify any issues and coordinate with technical teams to rectify discrepancies.

- Execute UAT with stakeholders to ensure the solution meets final expectations and system specifications.

6. Deployment, Transition, and Documentation:

- Support the functional deployment process and data migration.

- Create documentation on requirement gathering, business process (creating process diagram, flowcharts, process narratives etc,) using tools.

- Document data management processes clearly and comprehensively.

7. Post-Implementation Review and Iterative Improvement:

- Provide ongoing support after deployment, addressing system issues and optimizing performance.

- Continuously collect user feedback to evaluate solution impact and identify improvement areas.

8. Organization Development:

- Mentorship and Guidance:

- Provide mentorship and guidance to the entry professionals,



fostering their professional growth and development within the team.

- Growth and Development of Project/ Regional teams:

- Participate in the hiring process to identify top talent for the projects in the region per the need.

- Support the HR team in performance documentation of project team members.

- Contribution to the COE (Center of Excellence)

- Contribute to the development of COE with relevant deliverables and assets.

- Operational Excellence:

- Maintenance of Salesforce Certifications.

- Required to travel for key project milestones.

- Maintain utilization goals.

What you will bring:

- 5-8 years of experience in a functional role in the IT consulting industry.

- Competent in designing and implementing functional solutions, workflows, and processes that meet client requirements and objectives.

- Competent in facilitating working sessions with key stakeholders and subject matter experts via workshops, interviews, and business process review sessions.

- Proficient in creating documentation on requirement gathering, business process (creating process diagram, flowcharts, process narratives etc,) using tools.

- Proficient in providing user training and support to ensure successful adoption of Salesforce solutions.

- Proficient in designing and executing comprehensive test plans and strategies to validate Salesforce solutions.

- Strong communication, interpersonal skills with a user centric approach to problem solving

- Bachelor's degree and above is desirable.

📌 Consultant - Business Analysis (Hyderabad)
🏢 MTX IT Consulting
📍 Hyderabad