We are looking for a highly skilled and experienced Duty Manager to join our team at Meghavi Wellness. The ideal candidate will have a solid background in managing daily operations and ensuring exceptional customer service.
Roles and Responsibility
- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Coordinate with various departments to ensure seamless service delivery and high-quality standards.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Maintain accurate records of guest interactions, transactions, and feedback.
- Collaborate with the management team to achieve business objectives and goals.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Job Requirements
- Proven experience in hospitality or a related field, with a minimum of 2 years in a similar role.
- Strong leadership and communication skills, with the ability to motivate and guide teams.
- Excellent problem-solving and analytical skills, with attention to detail and accuracy.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong knowledge of hotel management systems, reservation software, and point-of-sale systems.
- Familiarity with industry-specific software and technology is an asset.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.