Key Responsibilities

Team Leadership & Management

- Lead, mentor, and manage a team of 10 including Solution Architects and IT Engineers — setting clear goals, managing workloads, and conducting regular performance reviews.
- Act as a hands-on technical lead: actively participate in design reviews, incident resolution, and implementation alongside the team.
- Define team processes, standards, and best practices for infrastructure delivery and operations.
- Foster a culture of ownership, continuous improvement, and collaboration.
- Coordinate cross-functional efforts with development, security, and business stakeholders.

Server Infrastructure & Upgrades

- Plan, schedule, and oversee server upgrades, OS patching, and hardware refresh cycles across physical and virtual environments.
- Manage VMware / Hyper-V / bare-metal server environments ensuring high availability and performance.
- Lead data centre migrations including rack planning, cabling, network reconfiguration, and cutover execution.
- Define and enforce patching policies; track compliance and remediation for all server assets.
- Conduct capacity planning and performance tuning for server infrastructure.

Cloud Infrastructure Management

- Own and manage cloud environments across AWS, Azure, or GCP — including compute, storage, networking, and IAM.
- Lead cloud infrastructure provisioning using IaC tools such as Terraform, Ansible, or CloudFormation.
- Optimise cloud spending through rightsizing, reserved instances, and architectural reviews.
- Enforce cloud security policies, access controls, and compliance requirements.
- Drive cloud adoption initiatives in collaboration with architects and engineering teams.

Disaster Recovery (DR) Setup & Management

- Design, implement, and test Disaster Recovery and Business Continuity plans for critical infrastructure and services.
- Define and enforce RTO/RPO targets; conduct regular DR drills and tabletop exercises.
- Set up and manage replication, failover, and backup solutions (e.g., Veeam, Azure Site Recovery, AWS DR).
- Maintain DR documentation and ensure all team members are trained on runbooks.

Active Directory Migration

- Lead end-to-end Active Directory migrations — including domain consolidations, forest trusts,



and Azure AD / Entra ID integrations.
- Manage AD schema upgrades, GPO rationalisation, and DNS/DHCP transitions.
- Oversee identity governance, user provisioning, and privileged access management.
- Coordinate with security teams to harden AD environments and remediate vulnerabilities.

CI/CD Pipelines & DevOps

- Build, manage, and optimise CI/CD pipelines using tools such as Jenkins, GitLab CI, GitHub Actions, or Azure DevOps.
- Collaborate with development teams to standardise pipeline templates, enforce code quality gates, and improve deployment velocity.
- Manage containerised workloads on Kubernetes (AKS, EKS, or self-managed) and container registries.
- Support infrastructure-as-code adoption and GitOps practices across the organisation.

Server Deployments

- Oversee automated and manual server deployments across development, staging, and production environments.
- Maintain deployment runbooks, change management procedures, and release scheduling.
- Ensure zero-downtime deployment strategies (blue/green, canary, rolling updates) are implemented where required.

Web Server Management & Monitoring

- Manage web server infrastructure including Apache, Nginx, IIS — including configuration, SSL/TLS certificates, and load balancer integration.
- Implement and maintain monitoring, alerting, and observability stacks (e.g., Prometheus, Grafana, Datadog, Nagios, or ELK).
- Define SLAs for web services and ensure uptime, response time, and availability targets are consistently met.
- Troubleshoot performance degradation, service outages, and security incidents on web servers.
- Review and optimise web server configurations for performance, security, and scalability.

Qualifications & Experience

Required

- 10+ years of experience in IT infrastructure, systems engineering, or operations roles.




- 3+ years in a people management or team lead capacity, overseeing technical staff.
- Deep hands-on expertise in Windows Server, Linux (RHEL/Ubuntu/CentOS), and virtualisation platforms.
- Proven experience delivering cloud infrastructure projects on AWS, Azure, or GCP.
- Strong background in Active Directory, Group Policy, DNS, DHCP, and identity management.
- Experience designing and executing Disaster Recovery solutions with documented RTO/RPO outcomes.
- Hands-on experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps) and containerisation (Docker, Kubernetes).
- Proficiency with IaC tools: Terraform, Ansible, or equivalent.
- Solid experience managing web servers (Apache, Nginx, IIS) and monitoring platforms.
- Experience leading or contributing to data centre migration projects.

Preferred

- Relevant certifications: AWS Solutions Architect, Azure Administrator/DevOps Engineer, ITIL, or equivalent.
- Experience with enterprise ITSM tools (ServiceNow, Jira Service Management).
- Familiarity with security frameworks such as ISO 27001, CIS Benchmarks, or SOC 2.
- Experience in scripting and automation: PowerShell, Bash, Python.
- Prior experience in a fast-paced, multi-site, or globally distributed IT environment.

Key Competencies

Technical Leadership

- Hands-on infrastructure delivery
- Cloud architecture & optimisation
- Incident and problem management
- DevOps & automation mindset

People & Stakeholder Management

- Team mentoring & performance management
- Clear communicator across technical and business audiences
- Strong project and change management
- Vendor and contract management

What We Offer

- Competitive salary commensurate with experience.
- Opportunity to lead and shape a high-performing infrastructure team.
- Exposure to cutting-edge cloud, DevOps, and enterprise technology landscapes.
- A collaborative, results-driven work culture with explicit career growth paths.
- Flexible working arrangements and continuous learning & development budget.

If you are a seasoned IT professional who thrives on technical challenges, inspires teams, and takes pride in infrastructure excellence — we would love to hear from you.

📌 It Manager (Hyderabad)
🏢 ERAstar
📍 Hyderabad