DESIGNATION: Sales Coordinator

COMPANY CBS HUB PVT LTD - A unit of Central Books
COMPANY PROFILE Since inception in 1947, Central Books has been serving schools, addressing core education supplies for all curriculum needs. CBS prides itself as the leader among National distributors for educational products in Indian Market. For the past three generations, CBS has been serving kindergarten to twelfth standards. Serving to the customized needs of the schools, we have built a reliable client base with a healthy network bridging Educators, publishers and student- parent community. Our uninterrupted association with all of them speaks of CBS reliability and commitment.

We are currently serving clients across Telangana, Andhra Pradesh, Maharashtra, Tamil Nadu, and Karnataka. At present, we operate physical warehouses in Hyderabad and Mumbai. As part of our expansion plans, we will be launching warehouse operations in additional states, including Tamil Nadu and Karnataka, in the coming years.

Central Books operates a specialized e-commerce division that focuses on providing educational materials and services across India. Established in 2011 and headquartered in Hyderabad, Telangana, the company offers a comprehensive range of products including academic textbooks for various educational boards (CBSE, ICSE, State Boards), competitive exam guides (JEE, NEET), children's literature, general books, and stationery items. WEBSITE www.centralbooks.in

QUALIFICATION: Graduation

EXPERIENCE 6 to 9yr

CTC As per market standards

REPORTING TO Vice President Sales

LOCATION Kondapur, Hyderabad

Job Purpose

The Sales Coordinator will provide administrative,



operational, and coordination support to the Sales & Marketing team. The role is responsible for ensuring smooth sales operations, order processing, cross-functional coordination, reporting, customer communication, and timely execution of sales-related activities. The position acts as a bridge between Sales and various internal departments to ensure efficient order fulfillment and customer satisfaction.

Key Responsibilities
Sales Order & Inventory Coordination

- Verify and process sales orders for accuracy and completeness.
- Coordinate with the Procurement team for purchase order status and inventory availability.
- Track order fulfillment and ensure timely updates to the sales team.
- Maintain records of inventory status and support stock planning activities.

Cross-Functional Coordination

- Coordinate with Procurement, Warehouse, Logistics, Customer Support, IT, and Accounts teams for smooth execution of sales activities.
- Follow up on order dispatches, deliveries, and customer requirements.
- Escalate operational issues and ensure timely resolution.

Online Sales & Kitting Support

- Coordinate online order processing and track portal activities.
- Monitor kitting progress and ensure readiness for dispatch.




- Support data uploads and maintain accuracy of online sales information.

Sample & Customer Coordination

- Coordinate teacher sample requests and dispatches.
- Follow up with internal teams and customers regarding sample approvals and deliveries.
- Ensure timely communication of dispatch schedules and status updates.

Reporting & Documentation

- Prepare daily, weekly, and monthly MIS reports.
- Maintain sales trackers, dashboards, and order status reports.
- Generate sales performance reports and presentations for management review.
- Maintain proper documentation of sales-related records and communications.

Customer & Internal Communication

- Respond to customer and internal team queries through calls, emails, and messaging platforms.
- Provide timely updates regarding orders, deliveries, payments, and service requests.
- Ensure skilled communication and customer satisfaction.

Required Qualifications

- Graduate in any discipline (MBA preferred).
- 6 to 9 years of experience in Sales Coordination, Sales Administration, Customer Support, or related roles.
- Proficiency in MS Excel, PowerPoint, and reporting tools.
- Experience working with ERP/CRM systems will be an added advantage.
- Strong coordination and organizational skills.
- Good verbal and written communication skills.
- Ability to multitask and work under deadlines.
- Detail-oriented with strong follow-up skills.

Key Competencies

- Coordination & Follow-up
- Communication Skills
- Data Management & Reporting
- Customer Service Orientation
- Problem Solving
- Time Management
- Team Collaboration

📌 Sales Coordinator (Hyderabad)
🏢 Central Book Shop
📍 Hyderabad