Hi

Greetings from SHI Solutions India Pvt Ltd !!!

we are looking for a Microsoft Dynamics 365 (CRM) professionals, experienced in designing and developing Microsoft-based business solutions in cloud environments using Dynamics 365 and Power Platform, to join our rapidly growing team.

Job Location : Hyderabad

Employment Type : Full Time

Work Mode : Hybrid

Exp: 4+years
UK Shift 12:30 PM to 8:30 PM IST

About SHI:

SHI we established in 1989, SHI, We are Global IT solution providers with

- More than 17,000 customer, have premier-tier status with most leading Hardware and software providers
- SHI we are a team 7000+ globally
- Headquartered in New Jersey , we have a global presence spanning 30 countries
- SHI India is known for expertise in Cloud, Cybersecurity, Network & Data Centre, HPC, Devices, Microsoft and IT Ops

SHI is proud to be the largest Minority/Woman-Owned Business Enterprise (MWBE) in the United States.

SHI Locuz, we have been in the Space of IT Solutions for more than Two Decades

Our Major Services include HPC, Network & Cyber Security, Datacenter, Cloud solutions

Have our presence PAN india with a Workforce of 900+

https://www.linkedin.com/company/shi-locuz/

https://www.locuz.com/

Roles and Responsibilities

- Lead CRM Development: Architect, design, and implement CRM solutions using Microsoft Dynamics 365, specifically tailored for Sales, Marketing, Customer Service and Project Operations. Focus on developing and managing plugins, workflows, cloud flows, form scripting, and leveraging Dynamics CRM SDK.
- Technical Leadership: Provide strategic technical leadership to the CRM development team, mentoring developers, and driving best practices in software development, with a focus on security, performance, scalability and maintenance.
- Customization & Integration: Customize Dynamics CRM entities, develop and manage workflows, cloud flows, and plugins, and implement advanced form scripting. Integrate CRM with other enterprise systems such as Quote Management, Product Catalog,



Invoicing and Agreements using REST and legacy web services (SOAP) and custom connectors.
- Project Management: Collaborate with Solution Architects, Project managers/owners to define project scope, timelines, and deliverables, ensuring CRM projects are delivered on time and to a high standard.
- Technical Governance: Conduct regular code reviews and enforce coding standards, conduct reviews (technical and solution) and manage production deployments/releases.
- Documentation: Maintain comprehensive technical documentation for all CRM customizations, configurations, and integrations.

Required Skills & Experience:

- 4+ years of experience in customizing and configuring Microsoft Dynamics 365 across various customer engagement modules, such as Sales, Customer Service, Marketing, Project Service, and other solutions of Power Platform.
- 4+ years of experience in programming with C#, with a Strong understanding of Object-Oriented Programming, and domain-driven design.
- 4+ years of experience in web service development including REST and SOAP.
- Possess a solid understanding of Microsoft Dataverse, Power Apps (Model-driven Apps, Canvas Apps, Power Pages), Power BI, and Power Automate.
- Highly desirable to have experience in Microsoft Azure Cloud solutions development, including Azure Functions, Logic Apps, Web Apps, Bot Framework, REACT JS.
- Have proven experience in MS Dynamics 365 CE technical architecture design.
- Work with the team to identify and troubleshoot issues, perform root cause analysis, and provide long-term solutions.
- Positive communication & customer-facing skills.
- Ability to lead and mentor team members.
- Excellent English communication skills (spoken and written).

If you are interested with this Opportunity, please revert back with your updated CV in word format. And kindly provide below details for further communications..

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📌 Ms Dynamics Crm Consultant (Hyderabad)
🏢 Shi
📍 Hyderabad