- Drive the development and implementation of destination-based office business plans
- Provide input and once the budget is set monitor the Pipeline and Revenue budgets of the zone
- Monitor results and initiate corrective action where required
- Collaborate with Supervisor to implement forecasting methodologies and processes to achieve accurate, timely pipeline forecasts
- Develop and maintain a robust sales and service culture within the business
- Drive Customer Satisfaction by regular monitoring and reporting
- Identify, develop, and implement strategies to achieve sales objectives for the offices for student placement
- Collaborate with Destination Client Relations Managers, Marketing to develop and implement lead generation programs including events, client office visits, web etc, ensure counselling capacity /capability as per targets and ensure consistent sales, service and client management performance standards and benchmarks which are continuously improved
- Provide inputs and take necessary actions to the ongoing development and maintenance of service and client management performance standards and benchmarks for the office
- Drive and guide the offices participation in and execution of global improvement projects where applicable
CANDIDATE SPECIFICATION
Essential requirements
- Bachelor's or equivalent degree
- Industry knowledge
- Preferably working in sector or having prior experience in student placement sector
- Experience in developing business plans, budgets, and skills to monitor, review and report on progress
- 5+ years of proven ability to motivate and lead a team to achieve demonstrable outcomes
- 5-7-year counselling experience preferably in the education industry
- Strong problem resolution skills
- Experience in working with CRM systems will be desirable
- A strong, ethical manager who acts with integrity and in the best interests of the business
- Respects diversity in employees
- Good written and verbal English skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.