1. Digital analytics Data analysis/insights around digital platform like website, chatbot, connected app etc
2. Dealer analytics Analysis around dealer performance, post sales experience, service, stock etc.
3. CRM analytics Campaign analytics, which campaign worked, insights to improve camp performance, analysis around feedback of the customer that is getting captured during the process, NPS etc.
4. Call centre analytics Agent performance, sentiment analysis on VoC, activity tracking
Skillset required: Pfb the skillset required for the above activities:
1. Strong knowledge of SQL
2. Solid PBI knowledge
3. Good to have basics of Python (NumPy, Pandas)
📌 Data Analyst (Hyderabad)
🏢 AlgoLeap Technologies
📍 Hyderabad
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