Our client is a technology consulting firm specializing in enterprise workflow transformation on the ServiceNow platform, with a solid emphasis on AI-driven automation. We help organizations design and deliver scalable solutions that improve operational efficiency, resilience, and customer experience across complex environments.
Position Type: Permanent
Mode of Interview: Virtual
Experience: 8 18yrs
Work Mode: Remote / Hybrid
Location: Hyderabad (preferred), India
Key skills: ServiceNow Architect, ITOM, ITSM Modules, CMDB, Service Mapping Discovery and Event Management experience etc.
Key responsibilities
- Strong exposure to large enterprise implementations
- Establish standards, patterns, and best practices across ServiceNow modules
- Define data models, workflows, integrations, and automation strategies
- Work directly with stakeholders to:
- Understand business requirements
- Convert them into scalable ServiceNow solutions
Role requirements
- 8+ years of hands-on ServiceNow experience
- Proven experience in an Architect role
- Key ServiceNow Modules
- ITSM
- ITOM
- CSM / TSM
- HRSD
- SecOps
- CMDB Discovery
- ServiceNow configuration and customization
- JavaScript, Glide APIs (client server-side)
- End-to-end implementations and integrations
- Client-facing communication experience
- ServiceNow best practices and security
- CSA / CIS / CAD / CTA certifications preferred
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 ServiceNow Architect (Hyderabad)
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📍 Hyderabad
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