Must-Have Technical:

- Administer, configure, and support Microsoft 365 services: Exchange Online, Teams, SharePoint Online, OneDrive for Business.
- Manage identity and access across Azure AD/Entra ID and onprem AD: user lifecycle, groups, conditional access, SSO, MFA, and hybrid (Azure AD Connect/Cloud Sync).
- Design and enforce Intune (MEM) policies for MDM/MAM: device enrollment (Windows, iOS/iPadOS, Android, macOS), compliance, configuration profiles, app protection and app configuration policies.
- Implement security baselines, Conditional Access, Defender for Office 365 integrations, and DLP/Information Protection (labels, sensitivity, retention) where applicable.
- Develop and maintain PowerShell automation (Graph/Exchange/Teams/SharePoint/Intune modules) for provisioning, reporting, monitoring, and remediation.
- Operate and improve monitoring/alerting dashboards and reports (e.g., service health, message trace, audit logs, signin logs, endpoint compliance).
- Troubleshoot user and service issues endtoend (identity, mail flow, Teams calling/meetings, SharePoint permissions, device enrollment) and drive RCAs with preventive actions.
- Support change/release management, patching,



and feature rollouts; maintain runbooks and standard operating procedures (SOPs).
- Collaborate with security, network, and application teams to ensure compliance with enterprise and regulatory standards (e.g., data residency, retention, access controls)

Good-to-Have • 47 years of experience administering Microsoft 365 and Active Directory (hybrid preferred).

- Strong PowerShell skills for automation (scripting, functions, scheduled jobs) and experience with Microsoft Graph and relevant PowerShell modules.
- Hands-on Intune experience covering MDM/MAM, compliance, configuration profiles, application deployment, Windows Update for Business, and Autopilot.
- Good understanding of identity/security: Conditional Access, MFA, authentication methods, role-based access control (RBAC), and audit.
- Practical knowledge of Exchange Online (mail flow, connectors, transport rules), Teams (policies, voice basics), SharePoint/OneDrive (sharing/governance).
- Experience troubleshooting hybrid identity (AAD Connect/cloud sync), group policies vs. up-to-date management, and device enrollment failures

📌 (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad