SIAM Lead Consultant-Service Delivery Manager (Hyderabad)

SIAM Lead Consultant-Service Delivery Manager (Hyderabad)

06 Aug
|
Pi Square Technologies
|
Hyderabad

06 Aug

Pi Square Technologies

Hyderabad

SIAM Lead Offshore | SIAM Delivery-Focused / Tactical and Operational Role

Job Location : Bangalore/Pune/Hyderabad/Chennai

Important :

Notice period : Immediate to 30-45days ONLY. Candidates serving Notice period will be preferred.

Please note - There should not be Career Gap more than 6 months(No Career Break)

Graduation score should be 60% & above

BGV (Background Verification)is mandatory.

- Liase with onsite SIAM lead, internal and external stakeholders to successfully SIAM transformations, steady state (BAU) operations as part of the engagement, SIAM services in scope
- Manage SIAM BAU team, process managers to drive operational execution across all SIAM functions, services in scope
- Collaborate coordinate with all teams, third party vendors and escalate as appropriate in case of significant delays, SLA breaches etc
- Generate and publish SIAM reports, dashboards for the in scope SIAM process with client IT and business stakeholders as per agreed frequency
- Establish weekly cadence, schedule and conduct service level review and governance meetings with key client stakeholders • Spearhead implementation,



innovations to modernize SIAM process governance and management with adoption and implementation of Gen AI, Agentic AI capabilities
- Ensure that SIAM BAU team onboarded delivers SIAM services in scope for the client meets and delivers contractual obligations
- Ensure that the client is periodically updated, informed on latest technology trends, product and platform details liaising with internal teams, stakeholders for seamless adoption and implementation • Account mining, proactively identify and explore upstream, downstream new business opportunities within the client management and add revenue growth.

Mandatory Skills & Relevant Experience

- Prior experience in leading SIAM engagements, delivery for global clients, industry-agnostic
- Good knowledge of SIAM governance framework, operating model
- Positive interpersonal skills and client stakeholder management
- Professional

Certifications

- SIAM Foundation, Professional Certified
- ITIL V3 Expert Certified
- - - Market leading ITSM product related certifications (if any)

📌 SIAM Lead Consultant-Service Delivery Manager (Hyderabad)
🏢 Pi Square Technologies
📍 Hyderabad

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