Hospital: Best Multi Speciality Hospital in Hyderabad

Location: RC Puram, BHEL, Hyderabad
Experience: 3+ Years
Employment Type: Full-Time
Industry: Hospital / Healthcare

Shift: 9 hours (Rotational)

Job Summary

We are looking for a professional and customer-focused Senior Executive Front Desk / Receptionist to manage the hospital's front office operations. The ideal candidate should possess excellent communication, interpersonal, and organizational skills, with prior experience in a hospital or healthcare environment.

Key Responsibilities

- Welcome and assist patients, visitors, and attendants in a courteous and professional manner.
- Handle patient registration, appointments, admissions, and enquiries.
- Manage incoming calls, emails, and walk-in queries efficiently.
- Coordinate with doctors, nursing staff, and other departments for smooth patient flow.
- Maintain patient records and ensure accurate data entry into the hospital management system.
- Handle billing-related coordination and guide patients regarding hospital procedures.
- Maintain the reception area in a clean, organized, and professional manner.




- Address patient concerns and escalate issues to the concerned department when required.
- Prepare daily reports and maintain front office documentation.
- Ensure compliance with hospital policies and confidentiality standards.

Required Skills

- 3+ years of experience as a Front Desk Executive or Receptionist, preferably in a hospital or healthcare setup.
- Excellent verbal and written communication skills in English, Telugu, and Hindi.
- Strong customer service and interpersonal skills.
- Proficiency in MS Office and Hospital Management Systems (HMS) is preferred.
- Good organizational and multitasking abilities.
- Skilled appearance and positive attitude.

Qualification

- Any Graduate (preferred).
- Diploma or certification in Front Office/Administration is an added advantage.

Preferred Candidate

- Experience in hospitals, diagnostic centres, or healthcare organizations.
- Ability to work in rotational shifts, if required.
- Immediate joiners will be preferred.

Contact:

91 97041 22348 / [email protected]

📌 Front Desk - Executive / Sr. Executive @ Hospital, RC Puram, BHEL (Hyderabad)
🏢 Rajnehap Tech Services Hyderabad
📍 Hyderabad