- 0 2 years of professional experience in any industry or domain.
- Experience in customer service, sales, counseling, education or related fields will be an added advantage.
Key Skills
- Excellent communication skills.
- Strong interpersonal and relationship-building abilities.
- Robust negotiation and objection-handling abilities.
- Effective presentation and counseling skills.
- Customer-centric approach with the ability to understand and address student needs.
- Strong attention to detail and accuracy in documentation.
- Basic counseling, guidance, and problem-solving skills.
- Familiarity with CRM software is an added advantage.
Key Requirements:
- Provide remote counseling and guidance to students regarding overseas education opportunities through phone calls, video meetings, emails, and chat.
- Understand students academic backgrounds, career aspirations, and study preferences to recommend suitable programs and institutions.
- Convert student inquiries into qualified applications by providing accurate information.
- Maintain regular follow-ups with prospective students to ensure a seamless counseling experience.
- Build and maintain strong relationships with students by delivering exceptional customer service.
- Update and manage student information accurately in the CRM system.
- Coordinate with internal teams to ensure smooth processing of applications and admissions.
- Stay updated on international education trends, university requirements, and admission procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.