- Design, develop, test, and deploy Pega applications using CSA (Customer Service Automation) framework.
- Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions that meet business needs.
- Troubleshoot issues and resolve problems related to Pega application performance, data integrity, and user access.
- Stay up-to-date with industry trends and best practices in customer service automation to continuously improve processes.
Job Requirements :
- 6-9 years of experience in developing Pega applications using CSA framework.
- Robust understanding of Pega's architecture, features, and capabilities.
- Experience working on large-scale projects involving multiple stakeholders and tight deadlines.