Company Brief :

One of our key employers is a leading technology organization specializing in Computer Vision, Artificial Intelligence, and Machine Learning solutions. The organization develops advanced industrial AI platforms that leverage computer vision and edge AI technologies to enable real-time quality inspection, intelligent monitoring, and process automation. Its innovative solutions help manufacturing and industrial enterprises enhance product quality, improve operational efficiency, minimize manual intervention, and accelerate digital transformation through AI-driven automation.

Role Overview :

The COO will be responsible for end-to-end operational leadership, including:

- Project Delivery & Execution
- Field Operations & Implementation
- Vendor & Supply Chain Management
- Quality Management Systems (QMS)
- Operational Governance & Process Excellence
- Delivery Scalability & Margin Optimization

The role requires a leader who can transform complex delivery environments into structured ,predictable, and data-driven operational systems.

Key Responsibilities :

1. Delivery Leadership & Execution Excellence

- Own end-to-end project delivery ensuring timelines, scope, quality, and margin targets are achieved.
- Drive structured execution through PMO governance and standardized operational frameworks.
- Establish and continuously improve a Quality Management System (QMS) aligned with global standards.
- Improve delivery predictability, operational efficiency, and execution consistency.
- Optimize delivery economics through cost control, resource utilization, and deployment efficiency.

2. Operational Scaling & Delivery Architecture





- Build scalable operational models to support growth across industries and geographies.
- Transition delivery models from customized execution to repeatable, scalable deployments.
- Ensure strong implementation readiness, resource alignment, and delivery consistency.

3. Vendor & Field Operations Management

- Lead vendor performance management across hardware, data operations, annotation, and deployment partners.
- Establish robust vendor governance frameworks and performance scorecards.
- Drive field service excellence through strong SLAs, rapid issue resolution, and customer-focused support operations

4. Scope & Governance Management

- Own project scope governance and change management processes.
- Control scope creep and protect delivery profitability.
- Implement structured workflows for milestone management and change requests.

5. Operational Performance & Metrics

- Build a strong data-driven operational culture through dashboards and performance tracking.
- Drive visibility across delivery timelines, operational efficiency, margins, resource utilization ,and customer satisfaction.
- Lead operational reviews with leadership and Board stakeholders.

Qualifications & Experience

Education

- Bachelors Degree in Engineering (Computer Science / AI / Industrial Engineering or related fields)
- MBA preferred
- PMP Certification or equivalent project management credentials preferred





Experience

- 1218 years of experience in operations leadership within technology-driven organizations.
- Strong track record in building and scaling operations in:
- Robotics
- Artificial Intelligence / Computer Vision
- Industrial Technology
- Systems Integration
- Hardware & Software Deployment environments
- - Experience managing:
- End-to-end project delivery
- Field execution & implementation
- Support operations & operational governance
- Experience in high-growth / startup / scale-up environments is highly preferred.

Key Skills Required

- Strategic Execution & Systems Thinking
- Operations Leadership & Process Excellence
- Vendor Negotiation & Supply Chain Optimization
- Change Management & Cross-Functional Leadership
- Financial Acumen (Margin Control & Resource Optimization)
- PMO Governance & Delivery Management
- Quality Management Systems (QMS)
- Data-Driven Decision Making & Operational Analytics

Technology Exposure

Experience with tools/platforms such as:

- Click Up / Enterprise PMO Platforms
- Power BI / Looker / MIS Dashboards
- ERP / CRM Systems

Success Metrics (KPIs)

The successful candidate will be measured on:

On-Time Delivery Performance

Milestone Adherence Across Projects & Support Services

Margin Protection & Scope Governance

Reduction in Delivery Cycle Time

Vendor Performance & SLA Compliance

Operational Efficiency & Delivery Scalability

Customer Satisfaction & Operational Visibility

Leadership Competencies

We are looking for leaders who demonstrate:

- Accountability
- Innovation
- Customer Centricity
- Collaboration
- Robust Leadership & Execution Ownership

📌 Chief Operating Officer (Hyderabad)
🏢 hiringhood
📍 Hyderabad