Key Account Manager - Schools (Renewals, Collections & Growth)

Role summary KAM role

Own the end-to-end success, experience, and revenue of partner accounts, covering program delivery, stakeholder satisfaction, renewals, collections, and growth.

Key responsibilities

Program execution & outcomes

- Ensure smooth implementation across accounts
- Track student engagement and learning outcomes
- Identify gaps and drive corrective actions

Onboarding & training

- Lead onboarding and teacher training
- Enable effective and independent program execution

Stakeholder management

- Manage relationships with account leadership, principals, teachers, and parents
- Act as single point of contact and handle escalations

Value creation & perception

- Drive value perception across parents, students, account management, and teachers by showcasing outcomes and impact, while building solid relationships to improve satisfaction and retention

Collections & renewals





- Ensure timely collections and track outstanding payments
- Drive renewals and minimize churn

Account growth

- Identify upsell opportunities and expand within accounts

Data & coordination

- Track usage, performance, collections, and renewals
- Work with internal teams to ensure smooth execution

Field engagement

- Visit accounts regularly for reviews and support

KPIs

- Adoption & outcomes
- Stakeholder satisfaction
- Collection efficiency
- Renewal rate
- Account growth

Skills & experience

- 5 years in edtech / customer success / account management / Sales
- Strong communication, negotiation, and problem-solving skills
- High ownership and data-driven approach

One-line clarity

Own delivery, relationships, and revenue for your accounts.

📌 Key Account Manager - Schools (Renewals, Collections & Growth) (Hyderabad)
🏢 Teqlume Solutions
📍 Hyderabad