Banking Domain or Payment domain Exposure is Mandatory

Skills Required:

- Unix Shell Scripting
- Oracle
- Splunk Queries
- Kubernetes
- CI/CD Pipelines

Nice to have:

- Payments Domain Knowledge
- Java
- Control M / Any Scheduling Tool
- App Dynamics

Roles & Responsibilities:

- To handle 2 critical tier-0 payment services on their support, incident, user queries

- Perform all the production changes including preparation, representation in CAB and implementing them on production

- Practical experience working within Incident, Change, and Problem Management processes and associated procedures.

- Experience operating in high-frequency change environments, including the adoption, engineering, and execution of automated CI/CD pipelines.

- Solid understanding of Unix fundamentals and shell scripting for automation, diagnostics, and operational support.





- Demonstrated capability in production incident investigation, root-cause analysis, and implementing effective fixes to restore service.

- Skilled in maintaining production system health,monitoring stability, and proactively addressing risks to service availability.

- Comfortable working in Agile/DevOps environments,supporting continuous delivery while maintaining production stability.

- Strong communication skills, with the ability to contribute effectively during production/crisis calls and provide explicit technical updates.

- Customer-focused mindset, translating customer needs into reliable support outcomes and consistently delivering high-quality service.

📌 Production and Support Engineer (Hyderabad)
🏢 Allegis Group
📍 Hyderabad