- Female Receptionist
- - Receptionist – Key Responsibilities
- - 1. Welcome patients and visitors warmly and professionally.
- - - 2. Answer phone calls, WhatsApp messages, and emails promptly.
- - - 3. Schedule, confirm, reschedule, and cancel appointments.
- - - 4. Register new patients and update patient records accurately.
- - - 5. Verify patient details and maintain confidentiality.
- - - 6. Collect consultation fees and issue invoices/receipts.
- - - 7. Manage daily appointment schedules for doctors and dietitians.
- - - 8. Coordinate with clinical staff to ensure smooth patient flow.
- - - 9. Follow up with enquiries, missed appointments, and pending bookings.
- - - 10. Maintain the reception area in a clean and organised manner.
- - - 11. Assist patients with forms, reports, and general information.
- - - 12. Handle billing, payment records, and daily cash reconciliation.
- - - 13.



Maintain inventory of reception stationery and office supplies.
- - - 14. Coordinate with laboratories, pharmacies, and hospital partners when required.
- - - 15. Escalate patient complaints or urgent issues to the appropriate team member.
- - - 16. Maintain accurate daily reports on appointments, registrations, and collections.
- - - 17. Support marketing activities by encouraging patient reviews and referrals.
- - - 18. Adhere to clinic policies, dress code, punctuality, and qualified conduct.
- - - 19. Protect patient privacy and comply with confidentiality standards.
- - - 20. Perform other administrative duties assigned by the clinic management.
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📌 Receptionist (Hyderabad)
🏢 Amnax Healthcare
📍 Hyderabad