06 Aug
|
Suzva Software Technologies
|
Hyderabad
06 Aug
Suzva Software Technologies
Hyderabad
Role: Support Analyst / Application Administrator
- We are seeking a highly motivated Support Analyst to provide application administration, user support, and issue resolution for computer systems used across Early Development. This role acts as a technical liaison between IT and end users, ensuring optimal system performance and compliance with regulatory standards.
Key Responsibilities:
- Act as SME for assigned applicationssupporting users, troubleshooting issues, and managing system documentation.
- Handle user access control, perform audits, and maintain compliance documentation (GLP/SOP).
- Coordinate application deployments, upgrades, validations, and decommissioning.
- Collaborate with stakeholders to optimize business processes and system functionality.
- Maintain and review system SOPs, user manuals, and ensure audit readiness.
- Liaise with IT and vendors to resolve technical escalations and system configurations.
Must-Have Qualifications:
- 23 years of relevant support or application administration experience
- Solid skills in MS Excel, MS Word, and business/technical applications
- Understanding of GxP, GLP, regulatory environments, and computer validation principles
- Bachelor's degree (or equivalent experience)
Preferred Skills:
- Familiarity with NG/Pristima, Tox Reporting tools
- Experience supporting lab-based systems or instruments
- Knowledge in small project management and release control
- Support Analyst ,Application Admin ,IT Support, GLP Compliance ,Application Support ,SOP ,System Validation
📌 GxP/ GLP/ Regulatory Environments Support Analyst (Hyderabad)
🏢 Suzva Software Technologies
📍 Hyderabad