Please share you updated resume on [email protected] or 90343 22628

Job Description

- PCL ownership for the business unit.

- Drive acquisition of SMEs, mid-sized companies, and large enterprises, converting them into paid members on the IndiaMART platform.

- Develop and execute the Annual Operating Plan (AOP), covering customer growth, revenue targets, and cost optimization.

- Optimize cost of customer acquisition (COCA) to ensure productive investment and sustainable growth.

- Design and implement robust customer engagement processes to drive platform usage and maximize client value.

- Foster a strong customer-centric culture within the team to boost renewal rates and upsell higher-value solutions.

- Gather and analyze customer requirements, collaborating with the product team to define feature enhancements and bundled offerings aligned with market needs.





- Build and lead a high-performing team focused on advising clients on digital promotion strategies and developing long-term partnerships.

- Devise competitive product and pricing strategies to increase customer acquisition and market penetration.

- Ensure seamless customer onboarding by coordinating cross- functionally with key stakeholders across pre-sales (product, data, training) and post-sales (verification, production) functions.

- Define performance metrics, sales incentive programs, and promotional schemes to enhance the productivity and effectiveness of the client servicing team.

- Lead both business and support functions, ensuring alignment towards shared goals and consistent delivery of service excellence

📌 Regional Director || Hyderabad || IndiaMart
🏢 Indiamart
📍 Hyderabad