Roles and Responsibility

- Manage and oversee daily operations to ensure efficiency and productivity.
- Develop and implement strategies to improve operational performance and customer satisfaction.
- Lead and motivate a team of professionals to achieve their goals and objectives.
- Analyze data and metrics to identify areas for improvement and optimize processes.
- Collaborate with cross-functional teams to resolve issues and enhance overall business performance.
- Ensure compliance with company policies and procedures.

Job Requirements

- Proven experience in BPO operations and management, with at least 2 years in a leadership role.
- Strong knowledge of domestic market trends and dynamics.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced setting and adapt to changing priorities.
- Strong analytical and decision-making skills, with attention to detail.
- Experience with process improvement initiatives and cost optimization techniques.

📌 Team Leader- Operations - Domestic (Mansarovar)
🏢 TP
📍 Mansarovar