Job Description Branch Manager (BM) | Gold Loan

Job Title: Branch Manager (BM) Gold Loan

Job Summary:
Responsible for managing branch operations, driving Gold Loan business, leading the branch team, ensuring portfolio quality, and delivering excellent customer service while achieving business targets.

Key Responsibilities:

- Drive Gold Loan business growth and achieve branch targets.
- Manage daily branch operations and ensure compliance.
- Lead, coach, and monitor branch staff performance.
- Source new customers through field activities and referrals.
- Ensure proper gold appraisal and documentation.
- Monitor portfolio quality, collections, and overdue accounts.
- Build strong customer relationships and improve retention.
- Maintain audit readiness and regulatory compliance.

Skills Required:

- Gold Loan Sales
- Branch Operations
- Team Management
- Portfolio Management
- Collections
- Customer Relationship Management
- Gold Appraisal Knowledge
- Communication Skills
- Leadership
- MS Office

Experience: 5 10 Years in Gold Loan/Banking/NBFC

Job Description Business Development Manager (BDM) | Gold Loan

Job Title: Business Development Manager (BDM) Gold Loan

Job Summary:
Responsible for acquiring recent customers, expanding market presence, generating Gold Loan business, and achieving assigned sales targets.

Key Responsibilities:

- Generate Gold Loan business through field sales.
- Identify new markets and customer segments.
- Conduct customer meetings and promotional activities.
- Build relationships with local influencers and referral partners.
- Meet monthly sales and disbursement targets.
- Ensure proper customer documentation.
- Coordinate with branch operations for loan processing.
- Track competitor activities and market trends.

Skills Required:

- Field Sales
- Business Development
- Lead Generation
- Customer Acquisition
- Negotiation
- Relationship Management
- Communication
- Market Analysis
- Target Orientation
- Gold Loan Knowledge

Experience: 2 6 Years in Gold Loan/Banking/NBFC Sales





Job Description Area Manager (AM) | Gold Loan

Job Title: Area Manager (AM) Gold Loan

Job Summary:
Responsible for managing multiple branches, driving regional business growth, ensuring operational excellence, and maintaining portfolio quality across assigned locations.

Key Responsibilities:

- Manage and support multiple Gold Loan branches.
- Achieve regional business and profitability targets.
- Monitor branch performance and productivity.
- Coach Branch Managers and sales teams.
- Ensure compliance, audit readiness, and process adherence.
- Review portfolio quality and collections.
- Develop market expansion strategies.
- Analyze MIS and implement performance improvement plans.

Skills Required:

- Multi-Branch Management
- Sales Strategy
- Team Leadership
- Portfolio Management
- Collections Management
- Business Planning
- Compliance
- MIS Reporting
- Customer Relationship Management
- Gold Loan Expertise

Experience: 6 12 Years in Gold Loan/Banking/NBFC

Job Description Account Executive (AE) | Gold Loan

Job Title: Account Executive (AE) Gold Loan

Job Summary:
Responsible for customer acquisition, loan processing, customer service, documentation, and supporting branch operations to achieve business targets.

Key Responsibilities:

- Acquire new Gold Loan customers through field sourcing.
- Explain loan products and process customer applications.
- Verify customer documents and KYC compliance.
- Coordinate loan disbursement and account servicing.
- Maintain customer records and MIS.
- Support collection activities and customer follow-ups.
- Ensure quality service and customer satisfaction.
- Achieve assigned sales and productivity targets.

Skills Required:

- Gold Loan Sales
- Customer Service
- Documentation
- KYC Verification
- Field Sales
- Communication
- Relationship Building
- MS Office
- Problem Solving
- Target Orientation

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 BM-BDM-AM-AE Kutch
🏢 Hiring Street
📍 Kutch