- Supervise and manage daily operations of the team to ensure high productivity and efficiency.
- Develop and implement process improvements to increase customer satisfaction and reduce costs.
- Lead and motivate a team of professionals to achieve their goals and objectives.
- Collaborate with other departments to ensure seamless service delivery.
- Analyze performance metrics and provide feedback to improve team performance.
- Ensure compliance with company policies and procedures.
Job Requirements
- Proven experience in BPO operations and management.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Robust knowledge of BPO processes and systems.
- Experience in supervising and managing a team of professionals.
- Any graduate or postgraduate degree is required.
📌 Operations Supervisor - International (Mansarovar)
🏢 TP
📍 Mansarovar
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