- Manage client relationships and provide excellent customer service.
- Develop and implement effective client servicing strategies.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze customer feedback and suggest improvements.
- Build strong relationships with clients to increase loyalty and retention.
- Identify new business opportunities and grow existing accounts.
Job Requirements
- Minimum 3 years of experience in client servicing or a related field.
- Strong understanding of international client servicing principles.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced workplace and meet deadlines.
- Strong problem-solving and analytical skills.
- Experience working in a BPO or call centre setting.