06 Aug
|
Electronics Mart India
|
Gurugram
06 Aug
Electronics Mart India
Gurugram
Role & responsibilities
- Greet and assist walk-in customers, providing them with a guided tour of the model house and explaining design concepts, features, and perks.
- Understand customer requirements and present suitable interior design solutions.
- Maintain a professional and engaging presentation to enhance customer experience.
- Follow up on leads from various sources (walk-ins, inquiries, referrals, and marketing campaigns).
- Maintain a leads tracker and ensure timely communication with potential clients.
- Build strong relationships with customers to enhance trust and drive conversions.
- Collaborate with the design and sales team to ensure seamless project handovers.
- Provide feedback to management regarding customer preferences, objections, and market trends.
- Achieve monthly and quarterly conversion targets.
Preferred candidate profile
- Education: Graduation in any discipline (Interior Design / Marketing background preferred).
- Experience: 13 years in customer-facing roles (interior design, real estate, hospitality, or retail preferred).
- Excellent communication and presentation skills in English and Hindi.
- Strong interpersonal skills and customer-centric attitude.
- Ability to work independently and as part of a team.
- Presentation & Negotiation Skills.
- Basic computer skills (MS Office, CRM tools)
📌 Business Development Executive (Gurugram)
🏢 Electronics Mart India
📍 Gurugram