Job Description: GENERAL MANAGER AT Sweets & Snacks Industry
Role Overview
We are looking for an experienced and hands-on GENERAL MANAGER to oversee and manage the complete production, quality, inventory, dispatch, distribution, and business support operations of our sweets and snacks manufacturing unit.
The ideal candidate must have strong experience in the sweets, namkeen, snacks, bakery, or food production industry, along with practical knowledge of managing factory teams, maintaining consistent product quality, controlling costs, ensuring timely dispatch, and supporting business growth.
Since this role is based in Bangalore, the candidate should have at least 3 years of work experience in Bangalore and should understand the local market, customer preferences, vendor ecosystem, labour environment, distribution challenges, and B2B opportunities in the city.
In addition to factory management, the candidate should also have experience in B2B sales generation, including identifying potential institutional clients, corporate customers, retailers, distributors, bulk buyers, and other business channels for sweets and snacks products.
Position Details
Position: GENERAL MANAGER Sweets & Snacks
Industry: Sweets, Namkeen, Snacks, Confectionery, Food Production
Work Location: Electronic City Phase 1, Bangalore
Work Type: Full-time, In person

Additional Benefit: 10,000 monthly housing allowance
Key Responsibilities
1. Production Management

- Oversee day-to-day production activities across sweets, snacks, namkeen, bakery, and food production departments.
- Plan and manage daily, weekly, monthly, and seasonal production schedules.
- Ensure timely production as per outlet demand, bulk orders, B2B orders, and festive season requirements.
- Monitor production output, wastage, batch consistency, manpower efficiency, and raw material usage.
- Ensure proper coordination between production, packing, dispatch, procurement, sales, and outlet teams.
- Build systems to handle high-volume production during festivals, corporate gifting seasons, and bulk order periods.

2. Bangalore Market Knowledge

- Candidate must have minimum 3 years of experience working in Bangalore in the sweets, snacks, food production, FMCG, hotel, restaurant, cloud kitchen, central kitchen, or food distribution industry.
- Should understand the Bangalore market, including local customer preferences, corporate demand, retail demand, festive buying patterns, and regional food habits.
- Should have knowledge of local suppliers, raw material availability, packaging vendors, labour availability, logistics, and distribution networks.
- Should be able to help the company operate more effectively in Bangalore by using their local market understanding.
- Experience in areas such as Electronic City, HSR, Koramangala, BTM, Bommasandra, Jigani, Whitefield, Sarjapur, or other major Bangalore commercial zones will be preferred.

3. B2B Sales and Business Development Support

- Generate and support B2B sales opportunities for sweets, snacks, namkeen, bakery, corporate gifting, bulk orders, and institutional supply.
- Identify and approach potential B2B customers such as corporates,



offices, retailers, distributors, restaurants, hotels, caterers, event companies, supermarkets, and bulk buyers.
- Build relationships with business clients and support repeat orders.
- Coordinate with production and dispatch teams to ensure timely fulfilment of B2B orders.
- Support pricing, product selection, sampling, packaging, and delivery planning for B2B clients.
- Help grow revenue through corporate gifting, festive hampers, bulk sweets orders, institutional supply, reseller channels, and online/B2B marketplaces.
- Track B2B leads, follow-ups, conversions, and customer feedback.

4. Factory Operations and Team Management

- Lead and supervise production staff, supervisors, chefs, helpers, packing teams, dispatch teams, and factory support staff.
- Allocate manpower effectively across different departments and shifts.
- Train team members on SOPs, hygiene, production discipline, quality standards, and operational efficiency.
- Build a culture of ownership, accountability, cleanliness, discipline, and performance.
- Resolve daily operational issues and ensure smooth functioning of the factory.
- Coordinate with outlet managers, sales teams, and business development teams to align production with demand.

5. Supply Chain, Inventory, and Dispatch

- Coordinate with procurement, inventory, production, dispatch, sales, and outlet teams.
- Monitor raw material stock, packaging material, semi-finished goods, and finished goods inventory.
- Ensure timely dispatch and delivery of products to outlets, B2B customers, corporate clients, online platforms, and other sales channels.
- Reduce stock-outs, overproduction, dead stock, wastage, and dispatch delays.
- Support demand forecasting and production planning based on sales trends, festive seasons, B2B orders, and market requirements.

7. Cost Control and Process Improvement

- Control production costs, raw material usage, labour cost, utility expenses, and operational overheads.
- Improve yield, reduce wastage, and optimize manufacturing processes.
- Standardize recipes, batch sizes, production methods, quality benchmarks, and dispatch systems.
- Maintain reports for production, wastage, manpower, stock, dispatch, and daily output.
- Identify opportunities for better efficiency, automation, equipment usage, and factory scaling.

8. Compliance and Documentation

- Ensure compliance with FSSAI, food safety, labour, hygiene, and company standards.
- Maintain proper documentation for production, quality checks, inventory, dispatch, wastage, and compliance.
- Ensure all departments follow approved SOPs and safety procedures.
- Prepare regular operational reports for management.

Required Experience

- Factory Manager / Factory Head Sweets & Snacks: 10 years preferred




- Sweets & snacks factory production management: 10 years preferred
- Food production team management: 8 years preferred
- Sweets & snacks business distribution: 5 years preferred
- B2B sales generation in sweets, snacks, food, FMCG, bakery, or related industry: 5 years preferred
- Work experience in Bangalore market: Minimum 3 years required

Preferred Qualifications

- Degree or diploma in Food Technology, Food Science, Chemistry, Production Management, Hotel Management, Business Management, or a related field.
- M.Sc. in Chemistry, Food Technology, or relevant technical qualification will be an added advantage.
- Strong practical experience in sweets, namkeen, snacks, bakery, confectionery, central kitchen, FMCG food production, or food distribution will be preferred.

Required Skills

- Strong knowledge of sweets, snacks, namkeen, and food production processes.
- Experience in managing factory teams and production departments.
- Knowledge of food safety standards such as HACCP, GMP, GHP, FSSAI, and hygiene systems.
- Strong understanding of production planning, inventory management, dispatch, and distribution.
- Ability to generate and support B2B business through corporate clients, bulk buyers, retailers, distributors, and institutional customers.
- Strong understanding of the Bangalore food market, vendor network, customer demand, and local distribution environment.
- Ability to control costs, reduce wastage, improve productivity, and maintain quality.
- Strong leadership, problem-solving, communication, and execution skills.
- Ability to handle festive season demand, bulk orders, B2B orders, and high-volume production.

Key Performance Indicators

- Timely production and dispatch.
- Consistent product quality, taste, freshness, and appearance.
- Reduction in wastage and production losses.
- Better manpower productivity and factory discipline.
- Strong hygiene and food safety compliance.
- Improved inventory control and reduced stock-outs.
- Growth in B2B sales, corporate orders, bulk orders, and institutional supply.
- Development of solid B2B customer relationships in Bangalore.
- Cost control across raw materials, labour, utilities, and operations.
- Efficient handling of festive demand, corporate gifting, and high-volume production.

Benefits

- Free food
- housing allowance
- Bonus every month based on performance
- Opportunity to move to other roles

Ideal Candidate Profile
The ideal candidate should be a disciplined, experienced, and hands-on factory leader with deep knowledge of sweets and snacks production. They should be able to manage people, processes, quality, inventory, dispatch, costs, and business growth.
The candidate must have strong practical exposure to the Bangalore market and should understand how sweets, snacks, corporate gifting, bulk orders, and food distribution work locally. They should also be capable of helping the company generate and manage B2B sales, including corporate clients, bulk buyers, distributors, retailers, and institutional customers.
The candidate must be comfortable working in person at the factory location in Electronic City Phase 1, Bangalore.

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