Strategy Consultant

Company Capability Centre (BCC) is a key strategic hub, driving innovation and operational excellence for our global business. This is a critical role responsible for translating our strategic vision into a fully operational and high-performing centre. The successful candidate will spearhead the creation and execution of the business plan, embed the new operating model to ensure seamless integration with our UK parent organization. The role will have 2 Key Elements: 1) Performance and Business Management and 2) Strategy and Transformation
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Performance and Business Management: Strategic "chief of staff" or business operating officer for the GCC leadership team. This role bridges the gap between UK headquarters and India operations, ensuring financial discipline, operational performance tracking, stakeholder reporting, and seamless governance across the centre.
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Strategy and Transformation: A change agent responsible for landing global strategic initiatives within the India GCC. This role focuses on designing the blueprint for large-scale transformations (e.g., target operating model shifts, digitization, capability migration) and driving day-to-day program management to ensure these initiatives deliver their intended business value.
The ideal candidate will have a strong background in program management and performance and business management and exposure to strategy. The role will report into BCC India Head.
Roles & Responsibilities

Operational Governance: Establish, maintain, and run the operating rhythm (MBRs, QBRs, town halls) between the India GCC and UK leadership teams.
Performance Metrics & KPI Management: Design, track, and report on cross-functional balanced scorecards, operational SLAs, and efficiency metrics. Transform raw operational data into actionable insights for leadership.
Financial & Budgetary Oversight: Partner with Finance to manage the GCCs operational budget (OPEX), headcount planning, seat utilization, and cost-to-serve metrics.
Executive Communication & Reporting: Draft high-impact board presentations, business cases, and regular performance update dashboards for UK stakeholders.




Process Excellence: Continuously evaluate internal GCC processes (onboarding, cross-functional coordination, resource allocation) to remove friction and improve efficiency.
Transformation Strategy & Blueprinting: Translate high-level UK strategic objectives into detailed operational roadmaps and Target Operating Models (TOM) for the India GCC.
End-to-End Program Management: Lead large, complex, cross-functional transformation programs from inception through transition to steady-state operations.
Change Management: Design and execute structured change management interventions to ensure smooth adoption of new processes, tools, and organization structures.
Risk & Dependency Mitigation: Proactively map cross-program dependencies, manage critical path risks, and resolve bottlenecks across UK and India teams.
Value Realization: Define and track the business case benefits (cost savings, productivity gains, capability maturity) of transformation projects.
Business Plan Creation & Execution: Develop a comprehensive and detailed business plan for BCC, including project scope, timeline, budget, resource allocation, and key performance indicators (KPIs). Secure buy-in from all internal and external stakeholders.

Drive the execution of the business plan, ensuring all milestones are met on time and within budget.
Operating Model Implementation / Setting up a new Practice - team: Key person in designing and embedding the new operating model / Setting up a new practice for the GCC. This includes defining roles, responsibilities, and workflows to ensure operational excellence + Leading on the hiring, of initial team to ensure practice is operational. Ensure the operating model aligns with and supports the overarching business strategy.




Stakeholder Management: Serve as the primary point of contact between the UK / APAC and the BCC team.
Effectively manage communication with all stakeholders, providing regular updates on project status, risks, and challenges.
Project Leadership: Lead and motivate a multi-disciplinary project team, providing clear direction and support.
Proactively identify and mitigate project risks and issues. Manage the project budget and report on financial performance. Helping the BCC Head with Key Business Plans / Presentations and Reports / Analytics
Education, Expertise & Experience

A master s degree in business management.
Proven experience as a Project or Programme Manager, with a solid track record of successfully leading large-scale projects, ideally in a Shared Services or Global Capability Center environment.
Demonstrable experience in business plan creation, and operational model implementation.
Exceptional leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Knowledge of local business practices, regulations, and market conditions in [Country of GCC] is a significant advantage.
PMP, PRINCE2, or other relevant project management certification is highly desirable.
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Exceptional financial acumen and data analysis skills (advanced Excel, Power BI /Tableau).
Strong executive presence with the ability to influence cross-border UK stakeholders.
Stellar written and verbal communication
Experience handling complex, multi-million-pound migration or digital transformation blueprints.
High emotional intelligence and cultural agility to navigate UK-India organizational dynamics.
Sharp problem-solving abilities and comfort with ambiguity.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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