Job description

KEY RESPONSIBILITIES

- Plan and execute loyalty program campaigns and member engagement initiatives.
- Track member enrollment, activity levels, and redemption patterns.
- Coordinate with vendors and partners for rewards fulfilment and scheme updates.
- Perform in-depth data analysis using advanced Excel (PivotTables, XLOOKUP, complex formulas).
- Prepare weekly, monthly, and quarterly MIS reports with actionable insights.
- Ensure data accuracy by cleaning and validating data from multiple sources.
- Coordinate with regional sales teams to align loyalty program goals with sales targets.
- Conduct regular reviews with field sales teams and address on-ground challenges.
- Equip the sales team with program briefings, reports, and updated collateral.
- Monitor sales-driven loyalty metrics and flag deviations for corrective action.
- Open to travel for business purposes.





REQUIREMENTS

- Bachelors degree in business, Marketing, Statistics, or a related field.
- 4-6 years of experience in loyalty programs, analytics, or sales coordination.
- Advanced Excel skills PivotTables, XLOOKUP, data modelling, and complex formulas.
- Hands-on experience on dashboard creation.
- Solid analytical mindset with ability to translate data into clear business insights.
- Good communication skills in English; Odia or Hindi is an advantage.
- Prior exposure to loyalty or rewards programs is preferred.
- Experience coordinating with sales or field teams is a plus.
- Familiarity with SQL or similar data tools is an added advantage.

📌 Assistant Manager (Loyalty Programs & Sales Analytics) - Raipur
🏢 Jindal Steel
📍 Raipur