Greetings !!!

We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International technical support Process and technical support with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you!

For more clarification about this job role, please feel free to reach out to us on the below mentioned number:

Deepa-(phone hidden)

Neha-(phone hidden)

Chethana-(phone hidden)

(Please send us a message on WhatsApp in case the number is busy).

Job Description:

We are hiring for technical support non Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment.

As part of the customer support team, you will handle voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention.

Job Details

Process: International Voice Support/technical support

Experienced: Up to 4.5 LPA (Based on current CTC and relevant experience)

Qualification Criteria:

Education: Grads/Undergrads

Excellent verbal communication skills in English





Willingness to work in night shifts and rotational offs

Experience Required:

Freshers

Mandatory: Experience in international voice process/technical support for experienced candidates

Key Responsibilities:

Handle inbound and outbound international calls in a skilled manner.

Resolve customer queries, complaints, or issues efficiently and accurately.

Maintain detailed documentation of customer interactions in system records.

Adhere to process workflows, compliance standards, and quality benchmarks.

Collaborate with internal teams for escalations or issue resolution where required.

Meet performance targets related to call quality, resolution rate, and customer satisfaction.

Desired Candidate Profile:

Any Graduate / Undergraduate (With Excellent English Communication)

Freshers & Experienced (05 yrs) can apply

Must be open to work in rotational shifts/night shifts

Good typing speed and listening skills

Role Highlights:

Opportunity to work with leading global clients

Develop and enhance communication, problem-solving, and service delivery skills

Exposure to US, UK Shifts (Night/Rotational Shifts)

Fast-paced and growth-oriented work culture

Extensive training and support provided for freshers

Perks & Benefits:

Cab Facility (As per shift & company policy)

Performance Incentives

Night Shift Allowance

Great work culture & career growth

Regards,

Deepa

(phone hidden)

Rivera Manpower Services.

📌 Walk-in Drive For Technical Support Analyst/ Sal upto 4.5LPA (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru