Job Description

Responsibilities

Active Monitoring: Using tools like Centreon Solar Winds or Nagios to track network and Infrastructure health.

Incident Management: Detecting, analyzing, and resolving network, server, and application issues

Vendor management: Coordinating with ISP for link issues.

Escalation: Routing critical, unresolved issues to specialized teams, ensuring swift resolution.

Documentation: Maintaining detailed logs of incidents, troubleshooting steps, and standard operating procedures

Skills and Qualifications

Technical Knowledge: Understanding of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF) and infrastructure (LAN/WAN, firewalls, VPNs). Windows operating systems, computer hardware and software applications

Problem-solving skills : The ability to effectively troubleshoot complex issues, diagnose problems, and find productive solutions.





Organizational skills : The ability to manage multiple tasks, maintain accurate records, and manage technology inventories.

Teamwork and independence : The capability to work both independently and collaboratively as part of a technical team.

Soft Skills: Strong problem-solving, communication, and ability to work in 24/7 rotational shifts.

Total Experience Expected: 01-02 years Qualifications

Bachelor degree

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 NOC Monitoring Engineer-Infrastructure Management (Gurugram)
🏢 Sopra Steria
📍 Gurugram