We are hiring Technical Customer Support Executives (International Voice Process) for a leading global customer support program.

Role & responsibilities

- Handle inbound customer interactions through voice support channels.
- Provide technical assistance and troubleshoot customer issues efficiently.
- Resolve customer queries related to products, services, accounts, and technical concerns.
- Deliver accurate and timely resolutions while ensuring a high level of customer satisfaction.
- Follow process guidelines, quality standards, and compliance requirements.
- Escalate complex technical issues to the appropriate teams whenever required.
- Maintain accurate documentation of customer interactions.
- Meet productivity, quality, and customer satisfaction targets.

Preferred candidate profile

- Minimum 1 year of Technical Customer Support/Technical Customer Service experience is mandatory.
- Prior experience in an International Voice Process is preferred.
- Undergraduate and Graduate candidates are eligible.




- Excellent verbal communication skills in English.
- Robust troubleshooting and problem-solving skills.
- Willing to work in a 24x7 rotational shift environment.
- Freshers are welcome to apply.

Job Details

- Process: International Technical Customer Support (Voice)
- Location: Gurugram
- Working Days: 5 Days a Week
- Week Off: 2 Rotational Off
- Shift: 24x7 Rotational
- Cab Facility: Both-side cab facility available
- Immediate Joiners Only
- Walk in Interviews only

Compensation :

- CTC: Up to 4.60 LPA (Maximum 30% hike on current CTC)
- Take Home Salary: Approximately 33,000 per month

To Schedule Your Interview, Contact:

- Vanshika (phone hidden)
- Kanika – (phone hidden)
- Aanchal – (phone hidden)
- Muskan – (phone hidden)
- Twinkle – (phone hidden)
- Minakshi – (phone hidden)
- Shubhangi – (phone hidden)
- Harshmeet – (phone hidden)

📌 Technical Customer Service | International Voice Process |Upto 4.6 LPA (Gurugram)
🏢 WSNE Consulting
📍 Gurugram