06 Aug
|
WSNE Consulting
|
Gurugram
06 Aug
WSNE Consulting
Gurugram
Job description
International Customer Service Executive
We are hiring Customer Service Executives for International Voice Process. The candidate will handle customer calls, solve queries, and provide the best support experience to customers.
- Handle inbound customer queries related to technical and non technical issues.
- Understand customer issues and provide proper solutions.
- Answer customer queries in a polite and professional manner.
- Update customer details and call information.
- Follow company guidelines and meet daily targets.
- Maintain good customer service quality.
Preferred candidate profile
- Freshers candidates are welcome to apply.
- Minimum 1 year of Technical Customer Support/Technical Customer Service experience is mandatory.
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Basic technical troubleshooting knowledge.
- Customer-centric approach with a positive attitude.
- Ability to work in a fast-paced workplace.
- Proficiency in MS Office and CRM tools is an advantage.
- Graduate Freshers are welcome to apply.
- UG and Btech / B.E.Graduates with 6 Months Experience in International Customer Service can also apply.
Job Details
- Process: International Technical Customer Support (Voice)
- CTC: 3 LPA 4.75 LPA (30% hike on current CTC)
- Take Home Salary: 18000 to 33,000 per month
- Location: Gurugram
- Working Days: 5 Days working
- Week Off: 2 Rotational Off
- Shift: Rotational shifts
- Cab: Both-side cab facility available
- Need Immediate Joiners Only
- Walk in Interview Only
To Schedule Your Interview, Contact:
- Akshita (phone hidden)
- Sagar (phone hidden)
- kanika9217010883
- Komal (phone hidden)
- Shahin (phone hidden)
- Lavisha (phone hidden)
- Diya (phone hidden)
- Mayank (phone hidden)
- Swati (phone hidden)
📌 Bulk Hiring- International BPO || Technical Support || Voice Process (Gurugram)
🏢 WSNE Consulting
📍 Gurugram