Greetings from JobShop India's Largest BPO Recruitment Company!
Kickstart your career with leading MNCs in Bangalore. We are conducting a Mega Job Fair for Customer Support Voice Process with excellent salary packages and career growth opportunities.
Job Title
Customer Support Executive – Voice Process (Freshers)
Location
Bangalore
Shift
Night / Rotational Shifts
Eligibility
- Freshers are welcome
- Any Graduate / 12th Pass (Based on Process)
- Experience is not mandatory
Job Description
We are looking for enthusiastic candidates to join our Customer Support Voice Process team. The role involves handling customer queries through voice calls while delivering a seamless and positive customer experience.
Roles & Responsibilities
- Handle inbound and outbound customer calls professionally
- Resolve customer queries and concerns efficiently
- Provide accurate information about products and services
- Maintain quality standards and customer satisfaction
- Document customer interactions in the CRM system
- Escalate complex issues to the appropriate team when required
- Follow company policies and process guidelines
Required Skills
- Positive English communication skills (Verbal & Written)
- Customer-focused attitude
- Basic computer knowledge
- Willingness to work in rotational/night shifts
- Positive attitude and eagerness to learn
What We Offer
- Fresher-friendly work environment
- Paid training
- Best salary in the industry
- Performance incentives
- Career growth opportunities
- Friendly and supportive work culture