Role & responsibilities

- Develop and execute strategic business plans to achieve the company's revenue, profitability, and growth objectives.
- Lead and oversee the Sales, Marketing, Service, Operations, Production, Stores, HR, and Accounts departments to ensure smooth business operations.
- Drive business development by identifying new market opportunities, expanding dealer and distributor networks, and strengthening relationships with hospitals, doctors, and key customers.
- Monitor business performance through KPIs, MIS reports, sales forecasts, and financial reports, implementing corrective actions where necessary.
- Oversee sales operations, pricing strategies, contract negotiations, order execution, and customer relationship management to maximize business growth.
- Ensure excellent customer satisfaction by monitoring installations, after-sales service, complaint resolution, and overall service quality.
- Manage financial performance by controlling budgets, monitoring collections, optimizing costs, and improving overall profitability in coordination with the Finance team.
- Recruit, mentor, and develop department heads and employees while fostering a culture of accountability,



collaboration, innovation, and continuous improvement.
- Ensure compliance with company policies, statutory regulations, quality standards, and industry best practices across all business functions.
- Represent the organization in strategic meetings, customer visits, exhibitions, dealer conferences, and business negotiations while strengthening the company's market presence and brand reputation.

Skills Required

- Strong leadership and people management skills.
- Excellent strategic planning and business development capabilities.
- Robust sales, negotiation, and customer relationship management skills.
- Financial planning, budgeting, and business analysis.
- Excellent communication and presentation skills.
- Strong decision-making and problem-solving abilities.
- Ability to lead cross-functional teams and manage multiple priorities.
- Knowledge of CRM, ERP, and MIS reporting systems.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Strong understanding of the Medical Device or Healthcare industry.

📌 Manager (Surat)
🏢 IMT Repair and Services
📍 Surat