Role & responsibilities

- Fixing appointments, directly meeting prospective customers and pitching the Elite packages & services.
- Giving a presentation (via phone/whatsapp/email, etc) about the services we offer.
- Identifying opportunities to up-sell and cross-sell customers and to close prospective leads.
- Handling inquiries with regard to product, pricing, customer relations and complaints.
- Utilizing effective selling approaches to meet sales targets.
- Maintaining positive rapport with the member; providing the right Elite experience and delivering quality service.

Preferred candidate profile

Eligibility Criteria

Functional

- Product Knowledge
- Process Knowledge
- Consultative Selling Skills
- Language skills Excellent communication skills in English and Regional language
- Business / Telephone Etiquette
- Presentation skills
- Basic computer skills

Behavioural

- Values – Integrity , Respect , Customer Centricity
- Good Listening Skills
- Executive Presence
- Persuasion Skills
- Service Orientation
- Emotional Maturity
- Self driven

📌 Elite Relationship Manager (Bhubaneswar)
🏢 Matrimony.com
📍 Bhubaneswar