Key responsibilities

Training and development within the Hotel, Hospitality, Food Services, F&B; Operations. The core duties of a Learning and Development Manager include overseeing and managing training programs to support employee growth. This role ensures that learning experiences are effective and aligned with organizational objectives.

- Candidates with prior experience as an F&B; Operations Trainer or in food service operations training preferred.
- Training needs assessment. Conduct assessments to identify competencies and training needs across departments, using data to prioritize learning initiatives.
- Program design and implementation. Develop and implement training programs, including adult learning and e-learning methodologies, ensuring alignment with the organizations goals.
- Collaboration with stakeholders. Work closely with human resources, department heads, and learning and development specialists to create tailored learning solutions.
- Content creation. Design instructional materials and modules based on learning principles and learning strategies, authoring content for online courses, learning materials, and training sessions.




- Learning management systems (LMS). Oversee the administration of LMS, ensuring that training courses and modules are accessible and up to date.
- Evaluation and reporting. Measure the effectiveness of training programs through metrics and feedback, making adjustments to improve learning outcomes.

Qualifications and skills

Candidates should have a blend of educational qualifications, work experience, and technical and interpersonal skills to excel in the role of a Learning and Development Manager.

- Education: A bachelors degree in Hotel Management/HR; a masters degree is preferred.
- Work experience: At least 5 years of experience in day-to-day training and development in Hotel/FMCG Industry, human resources, or a related field.
- Technical skills: Proficiency in LMS, project management tools, and authoring software for training content is essential.
- Soft skills: Robust presentation skills, interpersonal abilities, and leadership skills to effectively guide learners through various learning experiences.

📌 Learning And Development Specialist_Sonipat (F&B Trainer) (Sonipat)
🏢 Sodexo
📍 Sonipat