Hiring for a Chat Support Executive who will handle customer inquiries and resolve complaints primarily through text-based channels like live chat and messaging apps.
Key Responsibilities
- Resolve customer queries in real-time via chat and email platforms.
- Maintain professional grammar, tone, and formatting in all written communication.
- Meet key performance metrics, including response time and customer satisfaction scores.
- Navigate multiple internal systems simultaneously to troubleshoot client issues.
Education and Experience
- Graduate candidates with minimum 1 year of experience
- Undergraduates: Minimum 12 months of documented work experience required.
Shifts
- 5 Days working
- Rotational shifts/ Offs
Logistics and Transport
- Cab Facility: Available within a 25 KM radius of the Jaipur facility.
- Geographic Constraint: Candidates must reside within the operational cab zone.
- Remote Work: This is strictly an in office role, not open to remote candidates.
Relocation Bonus!
Immediate Joiners ONLY!
Interested candidates can share CV's at:
Kanika Bedi
80769 61825 |
[email protected]
📌 Urgent Hiring For Chat Support, Sitapura, Jaipur!!
🏢 TP
📍 Jaipur