- Ensuring correct, complete and timely processing of technical / commercial documentation & related co-ordination to fulfil customers and other stake holders needs
- Handling and resolving various queries of customers and various stakeholders.
- Support proposal submissions, order processing and payment realization.
- Daily entry of Test Certificates based on Transmittal received from QA Dept
- Daily entry of jobs dispatched based on Report received from Dispatch Dept.
- Sending Test Certificates to customers by coordinating with QA, if requested by customer.
- Monthly data on In-time submission of Final Technical Documents for QORS updation.
- Appropriate documentation & filing.
- Daily Updation of Dispatch reports.
- Supporting the Technical Team to do their routine work.
- Preparing Project Jobs FTD as per client documentation & Requirements.
- Preparing Manufacturing Record Book – MRB before dispatch of orders as per Customer’s requirement.
- Follow-up with client for getting Approval on Final Technical Documents & issuing Final Set of Documents.
- Giving the Spares details of the valves to our Representatives.
- Taking care of queries related to price /TQ-stuck points & getting it resolved by appropriate action, escalation etc.
Preferred candidate profile
- Robust Written and verbal communication skills.
- Ability to Work independently and collaborate effectively with cross-functional teams
- Proficiency in document management software like SAP and related tools
- experience of handling software such as ERP / CRM / Document Management, etc.
- Problem Solving Skills
Note :- Candidates with up to 3 years of relevant experience are eligible to apply; applicants with more than 3 years of experience will not be considered