- Handle customer inquiries and provide effective resolutions through voice support.
- Deliver a high-quality customer experience while maintaining service standards.
- Identify opportunities to upsell products and services based on customer requirements.
- Maintain accurate records of customer interactions and transactions.
- Follow process guidelines, compliance requirements, and quality standards.
- Coordinate with internal teams for issue resolution and customer satisfaction.
- Meet individual and team performance metrics.
📌 International chat support (Gurugram)
🏢 TP
📍 Gurugram
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