Role & responsibilities

Role & Responsibilities

We are looking for an energetic and customer-focused B2C Retail Sales Executive for our premium furniture showroom.

- Negotiate confidently with customers, handle objections effectively and close deals while maintaining company pricing and margin guidelines.
- Interact actively with customers in the showroom and over phone, WhatsApp and online enquiries.
- Understand customer requirements, space, budget and design preferences.
- Recommend suitable premium furniture, luxury products and customised solutions.
- Explain product materials, construction, comfort, dimensions, finishes, fabrics and customisation options.
- Handle enquiries generated through the showroom, website, e-commerce platforms and digital marketing campaigns.
- Follow up consistently with prospective customers and convert enquiries into confirmed orders.
- Prepare quotations, coordinate order confirmations and maintain accurate customer follow-up records.
- Work closely with the production, design, logistics and customer-service teams to ensure smooth order execution.
- Build long-term customer relationships and provide a premium buying experience.
- Achieve individual and showroom sales targets.
- Maintain robust product knowledge and stay updated on new collections, materials and furniture trends.
- Preferred Candidate Profile





- Previous experience in B2C retail sales is essential.
- Experience selling high-end furniture, luxury products, home dcor, interiors, automobiles, jewellery or other premium products will be preferred.
- Good understanding of e-commerce enquiries, online lead handling and digital customer communication.
- Exposure to customised furniture, interior products or made-to-order sales is an advantage.
- Strong communication, presentation, negotiation and customer-handling skills.
- Comfortable interacting with customers both in person and over phone.
- Must have a holistic understanding of customer requirements and a solution-oriented approach.
- Positive, energetic and proactive mindset.
- Strong follow-up ability with a genuine interest in closing sales.
- Willingness to learn detailed product and technical information.

Work Schedule

Working hours: 10:30 AM to 9:00 PM
Working days: Monday to Sunday, with one weekday off every week
Candidates must be comfortable working on weekends and public holidays, as these are key business days for retail sales.

Preferred Candidate Profile:

- Strong negotiation, objection-handling and deal-closing skills, with a proven ability to convert enquiries into confirmed sales.

📌 Furniture Sales Associate (Bengaluru)
🏢 Nilambur Furniture
📍 Bengaluru