Role & responsibilities:

- Respond to customer inquiries received through Instagram, Facebook, WhatsApp, and other social media platforms.
- Communicate with customers over calls and chats to resolve queries and provide order-related information.
- Convert customer inquiries into successful sales orders.
- Coordinate with the Operations team for smooth order processing and customer requirements.
- Build positive customer relationships and ensure a seamless buying experience.
- Maintain records of customer interactions and follow-ups.
- Ensure timely and professional responses to all customer queries.

Requirements:

- Any Graduate.
- Freshers and candidates with up to 2 years of experience are welcome to apply.
- Excellent verbal and written English communication skills.
- Valuable knowledge of Instagram, Facebook, WhatsApp, and other social media platforms.
- Strong communication, persuasion, and customer handling skills.
- Basic computer knowledge in MS Office.
- Customer-focused approach with a positive attitude.

Preferred Skills

- Good interpersonal and relationship-building skills.
- Ability to multitask and manage customer conversations effectively.
- Self-motivated, target-oriented, and eager to learn.

📌 Digital Marketing - Telecaller (Jaipur)
🏢 Prem Green
📍 Jaipur