What Youll Do

Own the Partner Program

- Own and evolve the OpenSesame Partner Program , including structure benefits, incentives, onboarding, lifecycle management, documentation, communications, and governance.
- Continuously improve the partner experience while ensuring the program remains scalable and aligned with business priorities.

Lead Strategic Planning & Programs

- Own annual and quarterly partner planning cycles, executive planning materials, and strategic planning frameworks.
- Lead cross-functional initiatives that strengthen the partner ecosystem, improve operational efficiency, enhance the partner experience, and support partner-led revenue growth.
- Develop roadmaps and operating rhythms that align partner initiatives with company OKRs and measurable business outcomes.

Build Scalable Partner Operations

- Design and optimize operational processes across onboarding, activation, referrals, co-sell, OEM, partner lifecycle management, and governance.
- Standardize documentation, templates, and operating procedures that improve consistency while reducing operational complexity.
- Identify opportunities to automate workflows and improve team productivity
- Manage, evolve and enable team on specific GTM and Partner software such as Salesforce, Euler, Crossbeam, Gong, etc.

Drive Performance & Business Insights

- Define partner performance metrics and reporting frameworks, including sourced and influenced revenue, partner activation, partner health, operational KPIs, and program adoption.
- Partner with Revenue Operations and Business Systems to develop dashboards, executive reporting, Board decks and actionable business insights.
- Translate performance data into recommendations that improve partner outcomes and support strategic decision-making.

Strengthen Partner Enablement

- Partner with GTM Enablement to improve partner onboarding, certification, communications, co-sell readiness, and partner activation and engagement.
- Ensure partner-facing resources and internal enablement evolve alongside the Partner Program.

Lead Operational Excellence

- Manage and develop a Partner Program Associate and interns




- Support recruiting and onboarding of new Partner team members.
- Foster a culture of continuous improvement through documentation, repeatable processes, automation, and AI-enabled workflows.
- Serve as a trusted operational partner across the organization, improving how teams work together to support partner-led growth.

Key Performance Objectives

Within 30 Days: Learn & Assess

Build a robust understanding of OpenSesames partner ecosystem, operating model, and strategic priorities while establishing trusted relationships across the business.

Success looks like:

- Develop a deep understanding of the Partner Program, GTM motions, partner lifecycle, and operating model.
- Build relationships with key stakeholders across Partners, Sales, Marketing, Product, Customer Success, Revenue Operations, Finance, and Business Systems.
- Assess current partner planning, onboarding, enablement, reporting, governance, and operational processes.
- Identify opportunities to simplify workflows, improve the partner experience, and increase operational efficiency.
- Align with leadership on priorities, success measures, and long-term objectives.

Within 60 Days: Own & Improve

Begin leading key operational initiatives while delivering measurable improvements to the partner operating model.

Success looks like:

- Assume ownership of the Partner Program operating model and governance.
- Lead strategic initiatives by coordinating stakeholders, communications, timelines, and execution.
- Deliver early improvements to partner planning, onboarding, enablement, or operational workflows.
- Partner with Revenue Operations and Business Systems to evaluate reporting, dashboards, and partner health metrics.




- Identify and prioritize AI and automation opportunities that improve scalability and reduce manual work.
- Begin coaching and developing the Partner Program Associate.

Within 90 Days: Deliver & Scale

Operate as the strategic owner of the Partner Program while establishing a roadmap for continued growth and optimization.

Success looks like:

- Fully own the Partner Program operating model and cross-functional initiatives.
- Deliver measurable improvements to partner planning, operational processes, reporting, governance, or enablement.
- Launch or advance AI and automation initiatives that improve productivity across the Partnerships organization.
- Establish executive-ready reporting that provides visibility into partner activation, program adoption, operational KPIs, and business impact.
- Build a prioritized roadmap for the continued evolution of the Partner Program and partner operating model.
- Be recognized as a trusted operational leader and strategic partner across the business.

Within 6 12 Months: Optimize & Lead

Continue evolving OpenSesames partner operating model into a scalable, best-in-class foundation for partner-led growth.

Success looks like:

- Continuously improve the Partner Program to support changing business needs and long-term growth.
- Successfully deliver strategic initiatives that improve partner activation, engagement, and partner-led revenue.
- Increase automation while reducing operational complexity across the partner lifecycle.
- Mature annual planning, Quarterly Business Reviews, executive reporting, and governance into repeatable operating rhythms.
- Expand AI-enabled workflows that improve productivity and operational efficiency across the Partnerships organization.
- Enable Strategic Partner Managers to spend more time growing partner relationships and less time navigating operational processes.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Partner Program & Operations Manager (India)
🏢 OpenSesame
📍 India