06 Aug
|
globiva
|
Gurugram
Roles and Responsibilities :
- Handle customer inquiries and resolve issues through phone calls, emails, or chats.
- Provide accurate and timely responses to customers' queries related to banking products and services.
- Maintain a high level of professionalism while interacting with customers, adhering to company standards.
- Meet performance targets set by the organization for quality, productivity, and sales metrics.
Job Requirements :
- 0-6 years of experience in BPO/Call Centre setting.
- Excellent communication skills in Tamil language (written & spoken).
- Ability to work on voice processes effectively handling multiple conversations simultaneously.
📌 tamil voice profile (Gurugram)
🏢 globiva
📍 Gurugram